At a Glance
- Tasks: Manage and optimise the Raisers Edge CRM for fundraising success.
- Company: Established UK not-for-profit organisation with a mission-driven focus.
- Benefits: Competitive salary, 20 days leave, hybrid work, and professional development.
- Other info: Join a supportive team and help shape the future of fundraising.
- Why this job: Make a real impact in fundraising while enhancing your CRM skills.
- Qualifications: Experience with Raisers Edge or similar CRM and strong data management skills.
The predicted salary is between 34650 - 42350 £ per year.
Raisers Edge CRM & Database Manager London, hybrid Permanent Full-time We are working with an established UK not-for-profit organisation looking for an experienced Raisers Edge specialist to take ownership of its fundraising CRM and wider database capability.
Sitting at the centre of fundraising, supporter engagement and reporting, you will be responsible for ensuring Blackbaud Raisers Edge NXT is accurate, effective and continually evolving to meet the needs of the organisation.
This is a role for someone who likes to combine the bigger picture with the detail.
You will help shape the future direction of the CRM while remaining hands-on with data quality, segmentation, reporting, processes, integrations and day-to-day system management.
What will you be responsible for?
- Managing the ongoing administration, maintenance and security of Raisers Edge / NXT.
- Identifying opportunities to improve the CRM and developing a structured roadmap for future enhancements.
- Improving data quality through auditing, cleansing, standardisation and de-duplication.
- Creating effective processes around data entry, campaigns, appeals and reporting.
- Producing selections and audience segmentation to support fundraising and email activity.
- Developing reporting and analysis that provides meaningful insight into fundraising performance.
- Identifying opportunities for greater automation and more efficient financial processes.
- Managing CRM integrations and relationships with Blackbaud, external consultants and other suppliers.
- Supporting users through training, documentation and ongoing guidance.
- Maintaining strong standards around GDPR, PECR and HMRC Gift Aid requirements, including the management of invalid Gift Aid records.
What are we looking for?
You will bring significant experience working with Blackbaud Raisers Edge / NXT or a comparable nonprofit CRM, alongside a strong understanding of how good data management can support fundraising performance.
You will also have
- Strong CRM optimisation, development and automation experience.
- Excellent data management, segmentation and reporting skills.
- Experience working with fundraising, charity or supporter-focused teams.
- The ability to turn data into useful, actionable insight.
- Knowledge of GDPR, Gift Aid and relevant nonprofit data requirements.
- Confidence working with stakeholders at different levels and across multiple teams.
- Strong organisational skills with the ability to balance ongoing system management with improvement projects.
Above all, you will be someone who enjoys taking ownership of a CRM, finding ways to make it work better and helping teams get more value from their data.
The package
Competitive salary, dependent on experience. 37.5 hours per week, typically 09:#####:30.
- 20 days annual leave plus 8 bank holidays.
Appointment will be subject to a basic DBS check.
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Raisers Edge CRM & Database Manager in Ealing employer: Blackbaud, Inc.
JustGiving, as part of the Blackbaud family, offers an exceptional work environment that champions innovation and inclusivity. With a remote-first culture complemented by a vibrant office in Oval, London, employees benefit from flexible working arrangements, a strong focus on personal and professional growth, and the opportunity to make a meaningful impact in the nonprofit sector. Join us to lead a talented team in shaping the future of social giving while enjoying a supportive and collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Raisers Edge CRM & Database Manager in Ealing
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Blackbaud, Inc..
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Blackbaud, Inc..
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Blackbaud, Inc..
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Blackbaud, Inc.. Apply directly through us to stand out!
We think you need these skills to ace Raisers Edge CRM & Database Manager in Ealing
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Blackbaud, Inc.. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Raisers Edge CRM & Database Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Blackbaud, Inc.
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Blackbaud, Inc.. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
