Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead delivery management for tech projects and ensure top-notch service quality.
- Company: Join Blackapple Solutions, a global leader in tech consulting since 2004.
- Benefits: Permanent position with competitive pay and opportunities for growth.
- Other info: Opportunity to travel to India and work in a collaborative team.
- Why this job: Make an impact in a dynamic environment while working with innovative technologies.
- Qualifications: 3+ years in delivery management, strong communication skills, and experience in the UK market.
The predicted salary is between 60000 - 80000 £ per year.
Company Description
Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class technology consulting and services across the globe. BSL offers its services in Information Technology, Enterprise Resource Planning (ERP) and Engineering consulting, with the mission of becoming an internationally renowned Systems Integration Company.
Job Description
At the moment we have an urgent opening for Delivery Manager for a permanent position based in London, England.
Job Description:
- Functional expertise in either Application Management Services (AMS) or Infrastructure Management (IM).
- Must have successfully handled a Managed Services contract with defined SLAs and risk/reward clauses, as SDM or SDH.
- Knowledge of Service Delivery tools and dashboards for a single or multiple service lines.
- At least 3 years of work experience in the UK geography.
- In-depth understanding of the Onsite/Offshore delivery model.
- Good spoken and written communication skills.
- Prior experience of managing multiple service lines for the same customer (Applications and Infrastructure Services, or Applications and Business processes).
- Transition experience as a Transition Manager or Service Delivery Manager or Service Delivery Head.
- Ability to work in a matrix-ed organization structure (across the boundaries of organizational units).
- If not personal experience, at least the knowledge of basic TUPE regulations.
- At least one work stint for a General Insurer or Life & Pensions provider (can compromise on this for exceptional candidates).
- Willing to travel to India as per work needs, could be up to 10 to 15% of the time, though likely to be lower.
Desirable:
- Experience or ability to handle subcontracted service providers on a main contract.
- Understanding of Regulatory and Compliance requirements in the UK General Insurance or Lloyds Insurance market.
- Hands-on TUPE experience.
- Ability to optimize service delivery across Applications and Infrastructure services.
- Anticipated work experience is 14 to 18 years, but flexible on this account.
All your information will be kept confidential according to EEO guidelines.
Delivery Manager in London employer: BlackApple Solutions
Contact Detail:
BlackApple Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Blackapple Solutions or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your delivery skills! As a Delivery Manager, communication is key. Run through common interview questions with a friend or in front of a mirror to boost your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Delivery Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Delivery Manager role. Highlight your experience in Application Management Services or Infrastructure Management, and don’t forget to mention any relevant SLAs you've handled!
Showcase Your Communication Skills: Since good spoken and written communication skills are key for this role, make sure your application reflects that. Use clear language and structure your CV and cover letter well to demonstrate your ability to communicate effectively.
Highlight Relevant Experience: Focus on your experience managing multiple service lines and any transition management roles you've held. This will show us that you understand the complexities of the Delivery Manager position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at BlackApple Solutions
✨Know Your Delivery Models
Make sure you understand the Onsite/Offshore delivery model inside out. Be ready to discuss your experience with it and how you've successfully managed service lines in the past. This will show that you’re not just familiar with the concept but have practical knowledge to back it up.
✨Showcase Your Communication Skills
As a Delivery Manager, strong communication is key. Prepare examples of how you've effectively communicated with teams and clients, especially in challenging situations. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Familiarise Yourself with SLAs
Since you'll be handling Managed Services contracts, brush up on your knowledge of SLAs and risk/reward clauses. Be prepared to discuss how you've navigated these in previous roles and how you ensure compliance and performance.
✨Highlight Transition Experience
If you've worked as a Transition Manager or Service Delivery Manager, make this a focal point in your interview. Share specific examples of successful transitions you've led, the challenges faced, and how you overcame them. This will demonstrate your capability in managing complex projects.