Blackapple Solutions Ltd in London seeks an ITSM Process Consultant with 10+ years of experience to lead ITSM implementations aligned with ITIL 2011 and ISO 20000.
You will guide delivery teams, define KPIs, conduct maturity assessments, and participate in internal audits, leveraging tools like ServiceNow and Remedy.
This permanent role offers on-site London work and opportunities to shape service management across clients including NIIT.
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Senior ITSM Process Consultant | ITIL/ISO 20000 Expert employer: Blackapple Solutions LLC
Blackapple Solutions Ltd is an exceptional employer located in Reading, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and skill enhancement, ensuring our team members thrive in their careers. Our inclusive culture encourages creativity and teamwork, making it a rewarding place to contribute to cutting-edge integration solutions.
