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- Tasks: Create bespoke travel experiences and honeymoons while delivering top-notch service.
- Company: Award-winning luxury tour operator with a vibrant culture in London and New York.
- Benefits: Competitive salary, generous holiday, travel opportunities, and a personal 'Travel Pot'.
- Why this job: Join a dynamic team and make a real impact in the luxury travel industry.
- Qualifications: Sales experience in luxury travel and excellent relationship-building skills.
- Other info: Enjoy creative events and regular work socials while exploring exciting destinations.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a candidate who has previous experience of creating tailor‑made, cutting‑edge travel experiences and honeymoons and has a drive to succeed in sales by delivering world‑class levels of service and a highly personalised approach. We’re a multi‑award winning bespoke, luxury tour operator based in Shoreditch, London and also in Manhattan, New York and can offer you a buzzy, dynamic culture with great travel opportunities and the chance to make a real difference within a fast‑growing, forward‑thinking company. We love, love, love creative people with open minds and ideas that will contribute to both your own team and the wider business.
Responsibilities & Qualifications
- Previous sales experience in the travel industry at a bespoke travel company within the luxury sector.
- Great relationship‑building skills, with the ability to quickly build rapport with clients and understand their ideal travel experience, before creating a bespoke itinerary that perfectly matches their needs.
- Extensive destination knowledge and the passion to continually stay on top of ‘what’s hot and what’s not’ in your specialist areas in order to ensure we are offering our clients genuinely cutting‑edge advice.
- Ability to work closely with our marketing and product teams to share ideas that will keep our brand and product range fresh.
- Understanding and experience of using a GDS for flight bookings (Galileo preferable).
- High level of commercialism when working with suppliers and pricing trips to ensure that we are as competitive as possible from a ‘value’ perspective.
- Keen attention to detail to ensure that all trips sold are executed perfectly on the ground and that all client correspondence is of the highest possible standard.
- Exceptional communication and organisational skills throughout the booking to offer the best client service before, during and after the trip.
- Enthusiastic phone manner to excite clients about potential or future trips.
Benefits
- Competitive salary
- Generous holiday allowance plus birthday off
- Target‑based bonus
- Pension scheme (UK) / access to health cover (US)
- Travel opportunities for work to include one research trip per year
- Contributions to personal ‘Travel Pot’
- Regular work drinks and events – from creative afternoons to reward days
Travel Expert (US or UK-based) employer: Black Tomato
Contact Detail:
Black Tomato Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Expert (US or UK-based)
✨Tip Number 1
Network like a pro! Attend travel industry events, join relevant online groups, and connect with fellow travel enthusiasts. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your passion for travel! Create a portfolio showcasing your best itineraries or travel experiences. This will not only impress potential employers but also demonstrate your creativity and expertise in crafting bespoke journeys.
✨Tip Number 3
Prepare for interviews by researching the company and its offerings. Be ready to discuss how your skills align with their mission and how you can contribute to their success. Tailor your responses to highlight your relationship-building skills and destination knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Travel Expert (US or UK-based)
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in creating bespoke travel experiences. We want to see how you've crafted unique itineraries and delivered top-notch service, so don’t hold back on the details!
Be Personal and Engaging: Your application should reflect your personality! Use a friendly tone and let your passion for travel shine through. We love creative minds, so feel free to share your ideas on how you can contribute to our team.
Know Your Destinations: Demonstrate your extensive knowledge of destinations in your application. Mention any recent trends or hot spots you’re excited about, as this shows us you’re on the ball and ready to provide cutting-edge advice to our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Black Tomato
✨Know Your Destinations
Make sure you brush up on the latest travel trends and hot destinations. Being able to discuss current travel hotspots and unique experiences will show your passion and expertise, which is crucial for a Travel Expert role.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully closed sales in the past, especially in the luxury travel sector. Highlight your relationship-building skills and how you've tailored experiences to meet clients' needs.
✨Demonstrate Attention to Detail
Be ready to discuss how you ensure every aspect of a trip is executed flawlessly. Share specific instances where your keen attention to detail made a difference in client satisfaction or operational success.
✨Engage with Enthusiasm
Your phone manner is key! Practice conveying excitement about travel during the interview. This will not only reflect your personality but also demonstrate how you would engage with clients to inspire them about their future trips.