At a Glance
- Tasks: Create bespoke travel experiences and honeymoons while delivering top-notch service.
- Company: Award-winning luxury tour operator with a vibrant culture in London and New York.
- Benefits: Competitive salary, generous holiday, travel opportunities, and a personal 'Travel Pot'.
- Other info: Enjoy creative events and regular work socials while exploring exciting destinations.
- Why this job: Join a dynamic team and make a real impact in the luxury travel industry.
- Qualifications: Sales experience in luxury travel and excellent relationship-building skills.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a candidate who has previous experience of creating tailor‑made, cutting‑edge travel experiences and honeymoons and has a drive to succeed in sales by delivering world‑class levels of service and a highly personalised approach. We’re a multi‑award winning bespoke, luxury tour operator based in Shoreditch, London and also in Manhattan, New York and can offer you a buzzy, dynamic culture with great travel opportunities and the chance to make a real difference within a fast‑growing, forward‑thinking company. We love, love, love creative people with open minds and ideas that will contribute to both your own team and the wider business.
Responsibilities & Qualifications
- Previous sales experience in the travel industry at a bespoke travel company within the luxury sector.
- Great relationship‑building skills, with the ability to quickly build rapport with clients and understand their ideal travel experience, before creating a bespoke itinerary that perfectly matches their needs.
- Extensive destination knowledge and the passion to continually stay on top of ‘what’s hot and what’s not’ in your specialist areas in order to ensure we are offering our clients genuinely cutting‑edge advice.
- Ability to work closely with our marketing and product teams to share ideas that will keep our brand and product range fresh.
- Understanding and experience of using a GDS for flight bookings (Galileo preferable).
- High level of commercialism when working with suppliers and pricing trips to ensure that we are as competitive as possible from a ‘value’ perspective.
- Keen attention to detail to ensure that all trips sold are executed perfectly on the ground and that all client correspondence is of the highest possible standard.
- Exceptional communication and organisational skills throughout the booking to offer the best client service before, during and after the trip.
- Enthusiastic phone manner to excite clients about potential or future trips.
Benefits
- Competitive salary
- Generous holiday allowance plus birthday off
- Target‑based bonus
- Pension scheme (UK) / access to health cover (US)
- Travel opportunities for work to include one research trip per year
- Contributions to personal ‘Travel Pot’
- Regular work drinks and events – from creative afternoons to reward days
Travel Expert (US or UK-based) employer: Black Tomato
As a multi-award winning bespoke luxury tour operator based in the vibrant areas of Shoreditch, London and Manhattan, New York, we pride ourselves on fostering a dynamic and creative work culture that encourages innovation and personal growth. Our employees enjoy competitive salaries, generous holiday allowances, and unique travel opportunities, including an annual research trip, all while being part of a forward-thinking team that values exceptional service and relationship-building in the luxury travel sector.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Expert (US or UK-based)
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Black Tomato who are looking for fresh talent for roles like Travel Expert (US or UK-based).
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Black Tomato and give you a leg up for your Travel Expert (US or UK-based) application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Expert (US or UK-based) openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Expert (US or UK-based)
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Expert (US or UK-based) role at Black Tomato.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Expert (US or UK-based) position at Black Tomato.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Black Tomato.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Black Tomato's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Expert (US or UK-based).
How to prepare for a job interview at Black Tomato
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Black Tomato.
