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- Tasks: Create bespoke travel experiences and honeymoons while delivering exceptional service.
- Company: Award-winning luxury tour operator with a vibrant culture in London and New York.
- Benefits: Competitive salary, generous holiday, bonus opportunities, and a personal 'Travel Pot'.
- Why this job: Join a dynamic team and make a real impact in the luxury travel industry.
- Qualifications: Sales experience in luxury travel, strong relationship-building skills, and destination knowledge.
- Other info: Enjoy travel opportunities, creative events, and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a candidate who has previous experience of creating tailor-made, cutting-edge travel experiences and honeymoons and has a drive to succeed in sales by delivering world-class levels of service and a highly personalised approach. We’re a multi-award winning bespoke, luxury tour operator based in Shoreditch, London and also in Manhattan, New York and can offer you a buzzy, dynamic culture with great travel opportunities and the chance to make a real difference within a fast-growing, forward-thinking company. We love, love, love creative people with open minds and ideas that will contribute to both your own team and the wider business.
Key requirements will ideally include:
- Previous sales experience in the travel industry at a bespoke travel company within the luxury sector.
- Great relationship-building skills, with the ability to quickly build rapport with clients and understand their ideal travel experience, before creating a bespoke itinerary that perfectly matches their needs.
- Extensive destination knowledge and the passion to continually stay on top of ‘what’s hot and what’s not’ in your specialist areas in order to ensure we are offering our clients genuinely cutting-edge advice.
- Ability to work closely with our marketing and product teams to share ideas that will keep our brand and product range fresh.
- Understanding and experience of using a GDS for flight bookings (Galileo preferable).
- High level of commercialism when working with suppliers and pricing trips to ensure that we are as competitive as possible from a ‘value’ perspective.
- Keen attention to detail to ensure that all trips sold are executed perfectly on the ground and that all client correspondence is of the highest possible standard.
- Exceptional communication and organisational skills throughout the booking to offer the best client service before, during and after the trip.
- Enthusiastic phone manner to excite clients about potential or future trips.
What we offer:
- Competitive salary
- Generous holiday allowance plus birthday off
- Target-based bonus
- Pension scheme (UK) / access to health cover (US)
- Travel opportunities for work to include one research trip per year
- Contributions to personal ‘Travel Pot’
- Regular work drinks and events – from creative afternoons to reward days
Travel Expert (US or UK-based) in London employer: Black Tomato
Contact Detail:
Black Tomato Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Expert (US or UK-based) in London
✨Tip Number 1
Get to know the company inside out! Research their travel offerings, values, and culture. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely gets what they’re about.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you’d sell a luxury holiday. Highlight your previous sales experience and how you’ve created bespoke experiences in the past. Make it personal and engaging!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Travel Expert (US or UK-based) in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in creating bespoke travel experiences. We want to see how you've tailored trips in the past, so share specific examples that showcase your creativity and attention to detail.
Personalise Your Application: Just like we personalise our travel itineraries, personalise your application too! Use the job description to guide you and make it clear why you're a perfect fit for us. Show us your passion for travel and how you can contribute to our dynamic culture.
Demonstrate Your Sales Skills: Since we're all about delivering world-class service, don’t forget to mention your sales experience. Share any achievements or targets you've hit in the past, and let us know how you build relationships with clients to create unforgettable experiences.
Keep It Professional Yet Fun: While we love a bit of creativity, remember to keep your application professional. Use a friendly tone, but ensure your communication is clear and organised. We want to see your personality shine through while maintaining a high standard!
How to prepare for a job interview at Black Tomato
✨Know Your Destinations
Brush up on your destination knowledge before the interview. Be ready to discuss the latest trends and hidden gems in travel, as well as how you can create unique experiences for clients. This will show your passion and expertise in the luxury travel sector.
✨Showcase Your Sales Skills
Prepare examples of your previous sales successes in the travel industry. Highlight how you built relationships with clients and tailored experiences to their needs. This will demonstrate your ability to deliver world-class service and drive sales.
✨Be Creative and Open-Minded
Think outside the box when it comes to travel itineraries. During the interview, share innovative ideas that could enhance the client experience. This aligns with the company’s love for creative individuals who contribute to the team and business.
✨Master the GDS
Familiarise yourself with the GDS system, especially Galileo, if you haven’t already. Be prepared to discuss how you’ve used it in past roles to streamline bookings and ensure competitive pricing. This will show your technical proficiency and attention to detail.