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- Tasks: Lead a spirited team, ensuring smooth operations and exceptional customer service.
- Company: Join Black Sheep Coffee, a brand challenging the coffee establishment with sustainability.
- Benefits: Enjoy competitive pay, free coffee, wellness resources, and rapid career progression.
- Why this job: Be part of a mission to revolutionise coffee while making a real impact.
- Qualifications: Experience in hospitality or retail leadership and a passion for great service.
- Other info: Dynamic work environment with opportunities to support the community.
The predicted salary is between 26700 - 27700 £ per year.
Hours: 40 Hours Per Week - Full Time
Pay: 12.85 to 13.35 per hour (inclusive of weekly bonus of 50p per hour)
Requirements: Mon-Sun Flexibility, Supervisor Experience
Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee. As our company grows it allows for rapid progression for our team so if you're looking for a career not just a job; you're in the right place. We're looking for spirited team leaders who keep operations running seamlessly while boosting morale and motivation.
What's in it for you:
- Weekly cash plan (money when you need it)
- Employee Assistance Programme for when you need advice
- Rapid career progression and development opportunities
- Free coffees and a free food item on shift
- Weekly bonus scheme (earn up to 50p more per hour)
- Increase your monthly savings with the 5% Boost on Build Pots through Wagestream
- Access to hundreds of high street retailer discounts through Wagestream
- Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources
What you'll be doing:
- As a supervisor you will be heavily involved in the day to day running of the store, keeping operations running smoothly and driving service excellence.
- Using your customer-oriented positive attitude to lead your team to success.
- Teach others about efficient workflow, great customer service and company values.
- Manage sales expectations, keep wastage low and assist with stock ordering and inventory.
- Proactively maintain all compliance standards. Ensure a clean, safe, fully operational coffee station.
- Make outstanding coffee products. Show off your latte art, get creative and the team will follow!
What we're looking for:
We're looking for the best front of house leaders in town to drive up our sales, service, and morale. With a background in leading a team within the hospitality or retail sector you will be able to thrive in this fast paced and rewarding role.
About Black Sheep Coffee:
We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainably and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you're looking to be a part of a company that's making a difference, jump on in.
Leave the herd behind and apply today!
Supervisor - Leadenhall in Street employer: Black Sheep Coffee
Contact Detail:
Black Sheep Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Leadenhall in Street
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Black Sheep Coffee's values and mission. Show us that you’re not just another candidate but someone who genuinely aligns with our vision of challenging the norm.
✨Tip Number 2
Practice your leadership stories! We want to hear about your past experiences in supervising teams. Think of specific examples where you boosted morale or improved service – this will help you stand out during the interview.
✨Tip Number 3
Be ready to showcase your coffee passion! Whether it’s your latte art skills or your knowledge of coffee sourcing, let us see your enthusiasm for the product. This is a great way to connect with us and show you’re a perfect fit for the role.
✨Tip Number 4
Don’t forget to ask questions! When we chat, come prepared with questions about the team dynamics or growth opportunities. It shows us you’re serious about your career and eager to be part of our journey at Black Sheep Coffee.
We think you need these skills to ace Supervisor - Leadenhall in Street
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for coffee and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the coffee world!
Tailor Your Experience: Make sure to highlight your supervisory experience in hospitality or retail. We’re looking for leaders who can drive sales and boost morale, so share specific examples of how you've done this in the past.
Be Authentic: Don’t be afraid to show your personality! We’re all about being different and challenging the norm, so let us know what makes you unique and how you can contribute to our vibrant team culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on board with our mission to rid the world of boring coffee!
How to prepare for a job interview at Black Sheep Coffee
✨Know Your Coffee
Familiarise yourself with Black Sheep Coffee's unique offerings, especially their specialty grade Robusta Coffee. Being able to discuss the brand's mission and values will show your genuine interest and alignment with their goals.
✨Showcase Leadership Skills
Prepare examples from your previous supervisory roles where you successfully led a team, boosted morale, or improved service. Highlighting your experience in managing operations and driving sales will resonate well with the interviewers.
✨Emphasise Flexibility
Since the role requires Mon-Sun flexibility, be ready to discuss your availability and willingness to adapt to different shifts. This shows that you're committed and ready to jump in whenever needed.
✨Bring Your Creativity
As a supervisor, you'll need to inspire your team. Think of ways you can bring creativity into the coffee-making process or team dynamics. Sharing your ideas during the interview can demonstrate your proactive approach and passion for the role.