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- Tasks: Lead a spirited team, ensuring smooth operations and exceptional customer service.
- Company: Join Black Sheep Coffee, a brand challenging the norm with ethical practices.
- Benefits: Enjoy competitive pay, weekly bonuses, free coffee, and discounts at retailers.
- Why this job: Be part of a mission to revolutionise coffee while advancing your career.
- Qualifications: Experience in hospitality or retail leadership is essential.
- Other info: Rapid career progression and a chance to make a real difference.
The predicted salary is between 26700 - 27700 £ per year.
Hours: 28 Hours Per Week - Full Time
Pay: 12.85 to 13.35 per hour (inclusive of weekly bonus of 50p per hour)
Requirements: Mon-Sun Flexibility, Supervisor Experience
Development and progression focused opportunity for future General Managers.
Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee. As our company grows it allows for rapid progression for our team so if you’re looking for a career not just a job; you’re in the right place.
We’re looking for spirited team leaders who keep operations running seamlessly while boosting morale and motivation.
What’s in it for you:
- Weekly cash plan (money when you need it)
- Employee Assistance Programme for when you need advice
- Rapid career progression and development opportunities
- Free coffees and a free food item on shift
- Weekly bonus scheme (earn up to 50p more per hour)
- Increase your monthly savings with the 5% Boost on Build Pots through Wagestream
- Access to hundreds of high street retailer discounts through Wagestream
- Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources
What you’ll be doing:
- As a supervisor you will be heavily involved in the day to day running of the store, keeping operations running smoothly and driving service excellence.
- Using your customer-oriented positive attitude to lead your team to success.
- Teach others about efficient workflow, great customer service and company values.
- Manage sales expectations, keep wastage low and assist with stock ordering and inventory.
- Proactively maintain all compliance standards.
- Ensure a clean, safe, fully operational coffee station.
- Make outstanding coffee products. Show off your latte art, get creative and the team will follow!
What we’re looking for:
We’re looking for the best front of house leaders in town to drive up our sales, service, and morale. With a background in leading a team within the hospitality or retail sector you will be able to thrive in this fast paced and rewarding role.
About Black Sheep Coffee:
We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainably and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you’re looking to be a part of a company that’s making a difference, jump on in. Leave the herd behind and apply today!
Supervisor - Southwark in Somerset employer: Black Sheep Coffee
Contact Detail:
Black Sheep Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Southwark in Somerset
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Black Sheep Coffee's values and mission. Show us that you’re not just another candidate but someone who genuinely resonates with our vision of challenging the norm and making a difference.
✨Tip Number 2
Practice your latte art skills! As a supervisor, you'll be leading by example. Bring your creativity to the table and impress us with your coffee-making skills during the interview. It’s a fun way to showcase your passion for coffee and customer service!
✨Tip Number 3
Be ready to discuss your leadership style! We want to hear how you motivate your team and keep morale high. Share specific examples from your past experiences where you’ve successfully led a team in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Black Sheep family. Don’t miss out on this opportunity to leave the herd behind!
We think you need these skills to ace Supervisor - Southwark in Somerset
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for coffee and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the coffee world!
Tailor Your Experience: Make sure to highlight your previous supervisory experience in hospitality or retail. We love seeing how you've led teams and driven service excellence, so don’t hold back on those examples!
Be Authentic: We’re all about being real at Black Sheep Coffee. Don’t be afraid to show your personality in your application. Share why you want to join us and how you can contribute to our mission of challenging the establishment.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to leaving the herd behind!
How to prepare for a job interview at Black Sheep Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the difference between Robusta and Arabica, and be ready to discuss why Black Sheep Coffee focuses on specialty grade Robusta. This shows your passion for the product and aligns with their mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you boosted morale or improved service. Highlighting your supervisory experience will resonate well with what they’re looking for.
✨Emphasise Customer Service
Since this role is all about driving service excellence, come equipped with stories that demonstrate your customer-oriented attitude. Discuss how you’ve handled difficult customers or improved service standards in previous roles.
✨Be Ready to Discuss Compliance
Familiarise yourself with compliance standards relevant to the hospitality sector. Be prepared to talk about how you’ve maintained these standards in your previous roles, as this is crucial for keeping operations running smoothly at Black Sheep Coffee.
