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- Tasks: Lead a spirited team, ensuring smooth operations and exceptional customer service.
- Company: Join Black Sheep Coffee, a bold brand challenging the coffee establishment.
- Benefits: Enjoy competitive pay, free coffees, wellness support, and rapid career growth.
- Why this job: Be part of a mission to revolutionise coffee and make a real difference.
- Qualifications: Experience in hospitality or retail leadership with a passion for great service.
- Other info: Dynamic work environment with opportunities to develop and thrive.
Hours: 40 Hours Per Week - Full Time
Pay: £12.65 to £13.15 per hour (inclusive of weekly bonus of 50p per hour)
Requirements: Mon-Sun Flexibility, Supervisor Experience
Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee. As our company grows it allows for rapid progression for our team so if you’re looking for a career not just a job; you’re in the right place. We’re looking for spirited team leaders who keep operations running seamlessly while boosting morale and motivation.
What’s in it for you:
- Weekly cash plan (money when you need it)
- Employee Assistance Programme for when you need advice
- Rapid career progression and development opportunities
- Free coffees and a free food item on shift
- Weekly bonus scheme (earn up to 50p more per hour)
- Increase your monthly savings with the 5% Boost on Build Pots through Wagestream
- Access to hundreds of high street retailer discounts through Wagestream
- Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources
What you’ll be doing:
- As a supervisor you will be heavily involved in the day to day running of the store, keeping operations running smoothly and driving service excellence.
- Using your customer-oriented positive attitude to lead your team to success.
- Teach others about efficient workflow, great customer service and company values.
- Manage sales expectations, keep wastage low and assist with stock ordering and inventory.
- Proactively maintain all compliance standards. Ensure a clean, safe, fully operational coffee station.
- Make outstanding coffee products. Show off your latte art, get creative and the team will follow!
What we’re looking for:
We’re looking for the best front of house leaders in town to drive up our sales, service, and morale. With a background in leading a team within the hospitality or retail sector you will be able to thrive in this fast paced and rewarding role.
About Black Sheep Coffee: We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainably and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you’re looking to be a part of a company that’s making a difference, jump on in.
Leave the herd behind and apply today!
Supervisor - Guildford employer: Black Sheep Coffee
Contact Detail:
Black Sheep Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Guildford
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Black Sheep Coffee's values and mission. Show us that you’re not just another candidate but someone who genuinely resonates with our vision of challenging the norm.
✨Tip Number 2
Practice your leadership skills! As a supervisor, we want to see how you can motivate and inspire a team. Think of examples from your past experiences where you’ve successfully led a team and be ready to share those stories.
✨Tip Number 3
Be prepared to showcase your coffee knowledge! We love creativity and passion for coffee, so brush up on your latte art skills and be ready to discuss your favourite brews. It’s all about showing us your enthusiasm!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your interest in the role and keeps you fresh in our minds as we make our decision. Plus, it’s a great way to leave a lasting impression!
We think you need these skills to ace Supervisor - Guildford
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your passion for coffee and leadership.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in hospitality or retail. Show us how your skills align with our mission to challenge the establishment and provide exceptional service.
Show Enthusiasm: We love spirited team leaders! Make sure your application reflects your excitement about joining Black Sheep Coffee and your commitment to driving sales and morale in our store.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the quickest way for us to see your application and get you on board to leave the herd behind!
How to prepare for a job interview at Black Sheep Coffee
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the difference between Robusta and Arabica, and be ready to discuss why Black Sheep Coffee focuses on specialty grade Robusta. This shows your passion for the product and aligns with their mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you boosted morale or improved service. This will demonstrate that you have the experience they’re looking for in a supervisor.
✨Emphasise Customer Service
Be ready to talk about your approach to customer service. Share stories that highlight your ability to create a positive experience for customers, as this is crucial for driving sales and maintaining the company’s values.
✨Align with Their Values
Familiarise yourself with Black Sheep Coffee's mission to challenge the establishment and support sustainability. During the interview, express how your personal values align with theirs, especially regarding ethical sourcing and community support.
