General Manager

General Manager

Full-Time 31000 - 43400 £ / year (est.) No home office possible
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Black Sheep Coffee

At a Glance

  • Tasks: Lead a thriving coffee store, manage daily operations, and inspire your team.
  • Company: Join Black Sheep Coffee, a sustainable and ethical coffee company.
  • Benefits: Enjoy competitive pay, bonuses, free coffees, and wellness resources.
  • Why this job: Make a real impact in a fast-paced environment while driving sales and service excellence.
  • Qualifications: Management experience and a passion for coffee are essential.
  • Other info: Rapid career progression and discounts at high street retailers await you.

The predicted salary is between 31000 - 43400 £ per year.

Hours: 45 Hours Per Week - Full Time

Pay: £31,000 per annum plus quarterly bonus scheme

Requirements: Mon‑Sun Flexibility, Management Experience

What’s In It For You:

  • Weekly cash plan (money when you need it)
  • Employee Assistance Programme for when you need advice
  • Rapid career progression and development opportunities
  • Free coffees and a free food item on shift
  • Increase your monthly savings with the 5% Boost on Build Pots through Wagestream
  • Access to hundreds of high street retailer discounts through Wagestream
  • Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources

What You’ll Be Doing:

As a General Manager you will be responsible for one of our many thriving locations. You will take ownership of the day‑to‑day management of the store and use your experience to drive results and productivity. Forecast and deploy labour effectively, create team rotas to meet targets/budgets. Ensure all compliance/health and safety standards are met. Keeping the store running smoothly. Drive sales, profit and service excellence for your store and completing financial reports/stock takes. Team Management; monitor quality of service and performance, coach and inspire your team!

What We’re Looking For:

We are after experienced and enthusiastic Managers who can drive sales and exceed KPI’s. With a strong background in team management and proven ability to thrive in a fast‑paced environment. We’re looking for people who are driven, communicative and passionate about all things coffee!

About Black Sheep Coffee:

We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainably and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you’re looking to be a part of a company that’s making a difference, jump on in.

General Manager employer: Black Sheep Coffee

At Black Sheep Coffee, we pride ourselves on being an exceptional employer that values our team members and their growth. With a vibrant work culture that encourages creativity and sustainability, we offer rapid career progression, comprehensive wellness resources, and unique benefits like free coffees and discounts at high street retailers. Join us in making a meaningful impact while enjoying a rewarding career in the heart of the coffee industry.
Black Sheep Coffee

Contact Detail:

Black Sheep Coffee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company culture and values. Since Black Sheep Coffee is all about sustainability and community, think of ways you can align your experience with their mission. Show them you're not just another candidate, but someone who truly fits their vibe!

✨Tip Number 3

Practice your pitch! Be ready to talk about your management experience and how you've driven results in previous roles. Use specific examples that highlight your ability to lead a team and exceed targets, just like they’re looking for.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace the process and land that dream job as a General Manager.

We think you need these skills to ace General Manager

Management Experience
Team Management
Sales Driving
KPI Achievement
Financial Reporting
Labour Forecasting
Compliance Knowledge
Health and Safety Standards
Coaching and Inspiring Teams
Communication Skills
Problem-Solving Skills
Adaptability
Customer Service Excellence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the General Manager role. Highlight your management experience and any achievements that show you can drive sales and exceed KPIs.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for coffee and your enthusiasm for the role. Share why you want to join Black Sheep Coffee and how you can contribute to our mission.

Showcase Your Flexibility: Since the role requires Mon-Sun flexibility, mention your availability clearly in your application. We appreciate candidates who are ready to adapt to the needs of the business!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates about your application status!

How to prepare for a job interview at Black Sheep Coffee

✨Know Your Coffee

As a General Manager at Black Sheep Coffee, it’s crucial to have a solid understanding of coffee, especially their unique offerings. Brush up on the differences between Robusta and Arabica, and be ready to discuss how you can promote their specialty grade Robusta Coffee during your interview.

✨Showcase Your Management Skills

Prepare specific examples from your past management experience that highlight your ability to drive sales and exceed KPIs. Think about times when you successfully coached your team or improved service quality, as these will resonate well with the interviewers.

✨Demonstrate Flexibility

Since the role requires Mon-Sun flexibility, be prepared to discuss your availability and willingness to adapt to varying schedules. This shows that you’re committed to the role and understand the demands of managing a busy coffee shop.

✨Align with Their Values

Black Sheep Coffee is all about sustainability and making a difference. Familiarise yourself with their mission and values, and be ready to share how your personal values align with theirs. This will help you stand out as a candidate who truly fits into their culture.

General Manager
Black Sheep Coffee
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