Head of Finance Technology

Head of Finance Technology - Black Sheep Coffee

Job Title: Head of Finance Technology

Location: Southwark Street, London

Reports to: Interim Data Analytics & Systems Director

Department: Data & Analytics

Employment Type: Full-time

Salary: Up To £80,000 depending on experience

Role Overview

Black Sheep Coffee is seeking an experienced and commercially minded finance technology leader to join the business as Head of Finance Technology and lead the development of our Finance systems, data and automation capability.

Based at our Southwark Street HQ in London and reporting to the Interim Data Analytics & Systems Director, this role will sit within the Data & Analytics team and work in close partnership with the Finance Director and wider Finance team.

The role will be responsible for improving the technology and data infrastructure that supports Finance across Black Sheep Coffee, with NetSuite at the centre of the Finance systems landscape. The successful candidate will improve how financial data flows between systems, automate manual processes, strengthen controls and build more reliable, repeatable and auditable reporting.

This is a hands-on role. The successful candidate must have sufficient technical capability to work independently across SQL, reporting, APIs, integrations and automation, whilst collaborating with the wider Data & Analytics team on more complex requirements.

Finance will retain ownership of accounting policy, financial judgement, controls and sign-off. This role will provide the systems, data and technology capability that enables Finance to operate more effectively as Black Sheep Coffee continues to grow.

Key Responsibilities

1. Finance Systems & NetSuite

• Take responsibility for the development and optimisation of Black Sheep Coffee's Finance systems landscape, with NetSuite as the core ERP.
• Maintain a clear Finance Systems & Data roadmap in partnership with the Interim Data Analytics & Systems Director and Finance Director.
• Understand and improve how transactions move from operational systems through NetSuite into the General Ledger, financial reporting and management information.
• Identify system gaps, manual dependencies and control weaknesses and implement practical, scalable solutions.
• Manage Finance-related system changes, integrations, upgrades, testing and documentation.

2. Finance Data, Reporting & Integrations

• Bring core Finance data into Black Sheep Coffee's central data and reporting environment.
• Build and maintain reliable Finance reporting tables, data models and controlled SQL-based logic.
• Reduce reliance on repeated NetSuite exports, large Excel models and manually maintained reporting.
• Connect financial and operational data across stores, suppliers, inventory, payments and other business systems.
• Ensure key Finance reporting can be traced from source transaction through transformation and reconciliation to final output.

3. Automation, Reconciliations & Process Improvement

• Identify and automate manual and repetitive Finance processes across transaction processing, reconciliations, reporting and close-related activities.
• Improve reconciliation processes across areas including sales, stock, COGS, supplier credits and payments.
• Build automated exception reporting to identify differences, missing data and unexpected transactions.
• Support faster and more controlled month-end and year-end processes.
• Use SQL, APIs, data pipelines and other appropriate tools to reduce manual effort and improve accuracy.
• Identify appropriate uses of AI and emerging technology whilst ensuring core Finance processes remain controlled, reliable and auditable.

4. Controls, Governance & Change

• Work with Finance and IT to strengthen governance around Finance systems, master data, user access and permissions.
• Support the integrity of key structures including the chart of accounts, entities, suppliers, customers, locations, departments and reporting dimensions.
• Establish clear requirements, testing and user acceptance processes for material system and data changes.
• Maintain appropriate documentation, audit trails and version control across systems, integrations and reporting logic.
• Support segregation of duties and ensure systems appropriately reinforce Finance controls.
• Identify and resolve data quality or upstream process issues that create downstream Finance problems.

5. Hands-On Technical Delivery

• Independently query, validate and reconcile Finance and operational data using SQL.
• Build straightforward reports, dashboards and data models where required, including using Power BI.
• Work directly with APIs, system integrations and data pipelines to extract, move and validate data.
• Use Python or similar tools where appropriate to support automation, analysis or data processing.
• Diagnose systems and data issues independently and deliver smaller technical solutions end-to-end.

6. Finance Partnership & Continuous Improvement

• Act as the principal systems and data partner to the Finance Director and wider Finance team.
• Translate Finance requirements into practical systems, data and automation solutions.
• Work closely with Accounting, FP&A, Operations, Supply Chain, IT and Data & Analytics.
• Challenge existing processes where technology, better data architecture or automation can deliver a stronger outcome.
• Continually improve Finance systems and processes as the scale and complexity of Black Sheep Coffee increases.

Requirements

• Strong experience across Finance systems, Finance technology, financial data or a closely related discipline.
• Deep understanding of how operational transactions become accounting entries, financial statements and management reporting.
• Strong ERP experience, ideally with NetSuite, or comparable platforms such as Oracle, Workday or SAP.
• Experience across Finance processes including AP, AR, payments, payroll, procurement, treasury, FP&A and reporting.
• Strong SQL capability, with the ability to independently query, validate and reconcile financial data.
• Working knowledge of Power BI or similar BI tools.
• Experience with APIs, integrations, data pipelines and modern data architecture.
• Experience automating manual Finance or accounting processes and improving reconciliations and transaction-to-GL flows.
• Strong understanding of Finance controls, master data, auditability and controlled system change.
• Experience working within a multi-entity or international Finance environment would be highly advantageous.
• Strong stakeholder management skills, with the ability to work effectively across Finance, Data, Operations and IT.

Benefits

• Annual discretionary bonus
• Free coffee - barista-made from any of our stores
• 30% discount on food & smoothies from any of our stores
• Free breakfast in the office and commercial coffee machine
• Quarterly team socials and a fully stocked office drinks fridge

About Black Sheep Coffee

Join the thriving team at Black Sheep Coffee, the rapidly expanding 4th largest coffee chain in the UK.

Since our establishment in 2013, we have captivated coffee lovers with our commitment to quality and innovation. As a testament to our ambition, we have grown from a UK success story into a global brand, with over 130 stores now operating across the UK, the Middle East and the US.

Don't miss the opportunity to help build the systems and data foundations behind the next stage of Black Sheep Coffee's growth.