At a Glance
- Tasks: Lead a dynamic team while crafting exceptional coffee and delivering outstanding customer experiences.
- Company: Join Black Sheep Coffee, a bold brand challenging the coffee norm.
- Benefits: Earn £13.15 per hour with flexible shifts and a vibrant work culture.
- Other info: Join a growing brand committed to sustainability and community support.
- Why this job: Be part of a mission to revolutionise coffee and make a positive impact.
- Qualifications: Experience in hospitality or retail, with strong leadership and communication skills.
The predicted salary is between 27000 - 28000 € per year.
Hours: 40 Contracted Hours Per Week – Full Time
Pay: £13.15 per hour
Rota: Varied shifts Monday–Sunday, including opening and closing shifts
Are you ready to leave the herd behind? At Black Sheep Coffee, we’re on a mission to challenge the establishment and rid the world of boring, average-tasting coffee. We’re looking for passionate, energetic, and driven individuals to join our team as a Supervisor — a hands‑on role combining barista excellence with supervisory responsibilities. This is the perfect opportunity for someone with experience in hospitality or retail who thrives in a fast‑paced environment and enjoys leading by example.
What You'll Do
- Prepare exceptional coffee and beverages, including espresso calibration and latte art
- Deliver outstanding customer service and create memorable customer experiences
- Support the day‑to‑day running of the store, including opening and closing procedures
- Act as a key holder, ensuring security, compliance, and operational standards are maintained
- Lead shifts confidently and support the wider team during busy periods
- Assist with training and motivating team members to deliver brand standards
- Handle cash management, cash‑ups, and banking procedures accurately
- Support stock ordering, deliveries, and maintaining product availability
- Maintain high standards of cleanliness, food safety, and store presentation
- Communicate effectively with the management team and support operational goals
What We're Looking For
- Previous experience in coffee, hospitality, retail, or food service
- Supervisory or key holder experience preferred
- A positive attitude with strong communication and leadership skills
- Ability to multitask and remain calm under pressure
- Passion for customer service and quality coffee
- Flexible availability, including early mornings, evenings, weekends, and holidays
About Black Sheep Coffee
Black Sheep Coffee was founded by university flatmates Eirik and Gabe, who left their corporate careers behind to build something different. We are the only retail coffee company in the world serving 100% specialty‑grade Robusta coffee, sourced ethically and sustainably directly from plantations. Beyond coffee, we are committed to making a positive impact through sustainability initiatives and community support programmes, including our free coffee board scheme supporting the homeless community. If you want to be part of a growing brand that’s bold, ambitious, and genuinely different — apply today and leave the herd behind.
Supervisor in Norwich employer: Black Sheep Coffee Dubai
At Black Sheep Coffee, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our team members enjoy competitive pay, flexible working hours, and opportunities for personal and professional growth within a dynamic environment that values creativity and passion for quality coffee. Join us in making a meaningful impact while leading a dedicated team and delivering outstanding customer experiences in a unique and supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Norwich
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Black Sheep Coffee's mission and values. This way, you can show how your passion for quality coffee and customer service aligns with their goals.
✨Tip Number 2
Practice your barista skills! Since this role involves preparing exceptional coffee, brush up on your espresso calibration and latte art techniques. Being able to demonstrate these skills can really set you apart during the interview.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past experience where you led a team or handled a busy shift. Be ready to share how you motivated others and maintained high standards under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Black Sheep Coffee family.
We think you need these skills to ace Supervisor in Norwich
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee industry or how you enjoy crafting the perfect brew. We want to see that you're as excited about coffee as we are!
Highlight Your Leadership Skills:As a Supervisor, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've motivated others or handled busy shifts. We’re looking for someone who can inspire and support their team, so don’t hold back!
Be Yourself:We value authenticity, so let your personality come through in your application. Use a friendly tone and share what makes you unique. We want to know the real you, not just your qualifications!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s quick and easy, and it helps us keep track of all the amazing candidates like you. Don’t miss out on the chance to join our team!
How to prepare for a job interview at Black Sheep Coffee Dubai
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee beans, especially Robusta, and be ready to discuss your favourite brewing methods or latte art techniques. This will show your passion for the product and align with Black Sheep Coffee's mission.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a busy shift. Highlight how you motivated your colleagues and maintained high standards under pressure. This is crucial for a Supervisor role, so make sure to convey your leadership style.
✨Customer Service is Key
Think of specific instances where you provided exceptional customer service. Be ready to share stories that demonstrate your ability to create memorable experiences for customers. This aligns perfectly with the company's focus on outstanding service.
✨Be Flexible and Positive
Emphasise your flexibility regarding working hours and your positive attitude. The role requires early mornings, evenings, and weekends, so showing that you're adaptable and enthusiastic about the job will set you apart from other candidates.
