At a Glance
- Tasks: Lead a dynamic team while crafting exceptional coffee and delivering outstanding customer experiences.
- Company: Join Black Sheep Coffee, a bold brand challenging the coffee norm.
- Benefits: Earn £13.15 per hour with flexible shifts and a vibrant work culture.
- Other info: Join a growing brand committed to sustainability and community support.
- Why this job: Be part of a mission to revolutionise coffee and make a real impact.
- Qualifications: Experience in hospitality or retail, with strong leadership and communication skills.
The predicted salary is between 27332 - 27332 € per year.
Hours: 40 Contracted Hours Per Week – Full Time
Pay: £13.15 per hour
Rota: Varied shifts Monday–Sunday, including opening and closing shifts
Are you ready to leave the herd behind? At Black Sheep Coffee, we’re on a mission to challenge the establishment and rid the world of boring, average-tasting coffee. We’re looking for passionate, energetic, and driven individuals to join our team as a Supervisor — a hands‑on role combining barista excellence with supervisory responsibilities. This is the perfect opportunity for someone with experience in hospitality or retail who thrives in a fast‑paced environment and enjoys leading by example.
What You'll Do
- Prepare exceptional coffee and beverages, including espresso calibration and latte art
- Deliver outstanding customer service and create memorable customer experiences
- Support the day‑to‑day running of the store, including opening and closing procedures
- Act as a key holder, ensuring security, compliance, and operational standards are maintained
- Lead shifts confidently and support the wider team during busy periods
- Assist with training and motivating team members to deliver brand standards
- Handle cash management, cash‑ups, and banking procedures accurately
- Support stock ordering, deliveries, and maintaining product availability
- Maintain high standards of cleanliness, food safety, and store presentation
- Communicate effectively with the management team and support operational goals
What We're Looking For
- Previous experience in coffee, hospitality, retail, or food service
- Supervisory or key holder experience preferred
- A positive attitude with strong communication and leadership skills
- Ability to multitask and remain calm under pressure
- Passion for customer service and quality coffee
- Flexible availability, including early mornings, evenings, weekends, and holidays
About Black Sheep Coffee
Black Sheep Coffee was founded by university flatmates Eirik and Gabe, who left their corporate careers behind to build something different. We are the only retail coffee company in the world serving 100% specialty‑grade Robusta coffee, sourced ethically and sustainably directly from plantations. Beyond coffee, we are committed to making a positive impact through sustainability initiatives and community support programmes, including our free coffee board scheme supporting the homeless community. If you want to be part of a growing brand that’s bold, ambitious, and genuinely different — apply today and leave the herd behind.
Supervisor in Norfolk employer: Black Sheep Coffee Dubai
At Black Sheep Coffee, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our team members enjoy competitive pay, flexible hours, and the opportunity to grow within a unique company that values sustainability and community support. Join us in our mission to revolutionise the coffee experience while developing your skills in a dynamic environment where your passion for quality coffee and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Norfolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out Black Sheep Coffee's social media and website. Understanding their mission and values will help you connect with them during your chat.
✨Tip Number 2
Practice your barista skills! Since this role involves coffee preparation, show off your passion for quality coffee. Maybe even bring a little latte art to impress them during your interview!
✨Tip Number 3
Be ready to share your leadership experiences. Think of examples where you've led a team or handled a busy shift. This will show that you can thrive in a fast-paced environment like Black Sheep Coffee.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Black Sheep Coffee family.
We think you need these skills to ace Supervisor in Norfolk
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee world or how you enjoy creating memorable customer experiences. We want to see that you're as excited about coffee as we are!
Highlight Your Leadership Skills:As a Supervisor, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've motivated others or handled busy shifts with ease. We’re looking for someone who can inspire and support their team, so don’t hold back!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share what makes you unique. We want to know the real you, not just your qualifications!
Apply Through Our Website:Ready to take the leap? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through. Let’s leave the herd behind together!
How to prepare for a job interview at Black Sheep Coffee Dubai
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the difference between Robusta and Arabica, and be ready to discuss your favourite brewing methods or coffee experiences. This shows your passion for the product and aligns with Black Sheep Coffee's mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Think about times when you motivated your colleagues or handled a busy shift. Highlighting these experiences will demonstrate that you can confidently lead shifts and support the team during peak times.
✨Customer Service is Key
Be ready to share specific instances where you provided exceptional customer service. Discuss how you created memorable experiences for customers, as this role heavily focuses on delivering outstanding service. A positive attitude and strong communication skills will go a long way!
✨Flexibility and Adaptability
Since the role requires varied shifts, be prepared to discuss your availability and willingness to work early mornings, late evenings, and weekends. Show that you're adaptable and ready to jump in wherever needed, which is crucial in a fast-paced environment like Black Sheep Coffee.
