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- Tasks: Make amazing coffee, deliver unforgettable service, and lead a dynamic team.
- Company: Join Black Sheep Coffee, a brand challenging the norm with sustainable practices.
- Benefits: Earn £13.15-£13.65 per hour, enjoy free coffees, paid breaks, and 28 days leave.
- Other info: Fast-paced environment with rapid career progression and fun team events.
- Why this job: Be part of a movement to revolutionise coffee and make a real difference.
- Qualifications: Previous management experience in hospitality and a positive attitude required.
The predicted salary is between 27332 - 28452 £ per year.
Hours: 28 Contracted Hours Per Week - Full Time
Pay: £13.15 - £13.65 per hour (inclusive of weekly bonus of 50p per hour)
Rota: Varied shifts Mon-Sun, including some openings and/or closings
Are you a Black Sheep? Do you want to challenge the establishment and leave the herd behind? So do we! Black Sheep Coffee are ready to take down big corporate brands and rid the world of boring, average tasting coffee. We’re looking for the best front of house leaders in town to drive up our sales, service, and morale. With a background in leading a team within the hospitality or retail sector you will be able to thrive in this fast-paced and rewarding role.
What You'll Do
- Make amazing coffee and products - dial in the perfect espresso, pour eye-catching latte art, and serve quality food and drinks every time. Ensuring your team do too.
- Deliver unforgettable customer service - provide a friendly, genuine customer experience at the register and professionally handle customer complaints and escalations.
- Thrive in a fast-paced environment - work with speed and efficiency during peak periods while maintaining quality and accuracy.
- Manage compliant cash-up and bank drops - Follow all cash-handling, safety, and security procedures.
- Be a true team player - Support ad hoc tasks assigned by General Manager, help train new team and communicate clearly and calmly during every shift.
- Take pride in the details - maintain a clean, safe workspace and represent the brand with positivity and professionalism. Complete daily and shift-based cleaning, food prep, compliance checklists.
- Keep service running smoothly and drive sales – place and receive stock orders to always ensure full availability.
- Lead by example - motivate and train the team on the required behavioural standards, company policies related to attendance, timekeeping, food safety, and workplace conduct.
What We're Looking For
- A positive attitude and strong communication skills
- Ability to multitask and stay focused in a fast-paced environment
- Previous management experience within coffee or food service industry
- Flexible availability, including some early mornings, evenings, weekends, and holidays. Schedule is published 2 weeks in advance.
What’s In It For You
- Guaranteed hours, paid breaks and 28 days of annual leave
- Free coffees and a free food item on shift
- Weekly bonus scheme (earn up to 50p more per hour)
- Weekly cash plan (money when you need it)
- Access to hundreds of high street retailer discounts through Stream
- Increase your monthly savings with the 5% Boost on Build Pots through Stream
- Employee Assistance Programme for when you need advice
- Access to a fully comprehensive wellness app offered as part of our employee assistance programme, including fitness, nutrition, wellbeing and mental health resources
- Quarterly Team Takeout nights for each store
- Rapid career progression and development opportunities – monthly development chats
About Black Sheep Coffee
We were founded by Eirik and Gabe, university flatmates who quit their job to leave the herd behind and embark on an exciting coffee journey. Striving not only to rid the world of boring coffee but to do this sustainably and ethically. Our coffee is sourced straight from plantation and our cups are fully recyclable. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee. We also strive to support the homeless community with our free coffee board scheme so if you’re looking to be a part of a company that’s making a difference, jump on in.
Barista in Manchester employer: Black Sheep Coffee Dubai
Contact Detail:
Black Sheep Coffee Dubai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista in Manchester
✨Tip Number 1
Get to know the company! Before your interview, dive into Black Sheep Coffee's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about challenging the establishment and making a difference in the coffee world.
✨Tip Number 2
Practice your barista skills! If you’ve got experience, bring it to the table. If not, brush up on your coffee-making techniques and be ready to impress us with your latte art skills during the practical part of the interview.
✨Tip Number 3
Show off your customer service chops! We want to see how you handle tricky situations. Think of examples where you’ve turned a complaint into a positive experience. This will show us you can deliver unforgettable customer service, even under pressure.
✨Tip Number 4
Be a team player! During your interview, share stories about how you’ve motivated and trained others in past roles. We’re looking for someone who can lead by example and help our team thrive in a fast-paced environment.
We think you need these skills to ace Barista in Manchester
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had with coffee-making or customer service that highlight your enthusiasm and skills. We want to see that you’re as excited about great coffee as we are!
Tailor Your Application: Make sure to customise your application to fit the Barista role at Black Sheep Coffee. Highlight your previous management experience in hospitality or retail, and how it aligns with our mission to challenge the establishment. We appreciate when candidates take the time to connect their background with our values.
Be Yourself: We’re looking for genuine personalities who can deliver unforgettable customer service. Don’t be afraid to let your unique voice come through in your application. Share a bit about yourself and what makes you a great fit for our team – we love authenticity!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our Black Sheep family!
How to prepare for a job interview at Black Sheep Coffee Dubai
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee beans, brewing methods, and what makes Black Sheep Coffee unique. Being able to discuss their specialty grade Robusta Coffee will show your passion and fit for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you handled complaints or went above and beyond for a customer. This is crucial for a barista role, especially in a fast-paced environment like Black Sheep Coffee.
✨Demonstrate Team Leadership
Since they’re looking for someone with management experience, be ready to talk about how you've led a team before. Share specific instances where you motivated your team or improved morale, as this aligns perfectly with their values.
✨Be Ready for a Fast-Paced Scenario
Expect questions that assess how you handle pressure. Prepare to discuss how you multitask during busy periods while maintaining quality. You might even want to practice some quick responses to hypothetical scenarios they could throw your way.