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For Companies At a Glance
- Tasks: Deliver exceptional guest experiences in a vibrant restaurant setting.
- Company: Join Black Rock Restaurants, known for its coal-roasted meats and seafood near Tower Bridge.
- Benefits: Enjoy competitive pay, free meals, discounts, and flexible hours.
- Why this job: Be part of a supportive team in a lively atmosphere that feels like family.
- Qualifications: Experience in high-volume restaurants and a passion for great service are essential.
- Other info: Entry-level position with opportunities for team incentives and additional holiday.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Waiter/Waitress role at Black Rock Restaurants.
The Coal Shed London celebrates coal-roasted rare breed heritage meat and South Coast seafood, inspired by Founder Raz Helalat’s Persian roots by cooking over fire. Located moments away from Tower Bridge, the restaurant offers a seasonal a la carte menu, daily specials, sharing fish and meat dishes, and an award-winning Sunday sharing roast. Occupying two floors, The Coal Shed London is a modern open-plan grill restaurant with a private dining room and cocktail bar.
As a Waiter, you will be passionate, driven, and enthusiastic about working in an environment that has a neighbourhood feel with atmosphere that feels like an extension of your family, delivering an exceptional guest experience. You will be working as part of a diverse, inclusive and supportive team, ensuring you use your charm and attention to detail to deliver a great guest experience.
Responsibilities
- Provide an exceptional guest experience with charm and attention to detail in a high-volume restaurant setting.
- Work as part of a diverse, inclusive, and supportive team.
- Maintain a professional manner under pressure.
Qualifications
- Experience in a high-volume restaurant.
- Self-motivated team player who thrives under pressure.
- Excellent communication, organisational skills and attention to detail.
- Genuine passion for delivering an exceptional guest experience.
- Eligible to work full-time in the UK.
Benefits
- Competitive pay package.
- Free food and drinks when working.
- Team incentives, trips and rewards.
- 50% discount in any of our restaurants for you, family and friends.
- Birthday off – guaranteed.
- Additional holiday for the first five years.
- Refer a Friend program.
- Cycle to work scheme.
- Flexible hours.
Employment details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Restaurants
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Waiter/Waitress employer: Black Rock Restaurants
Contact Detail:
Black Rock Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with the menu and the restaurant's concept. Knowing the dishes, especially the coal-roasted meats and seafood, will help you engage with guests and showcase your passion for the food.
✨Tip Number 2
Practice your communication skills. Being able to articulate menu items and specials clearly and enthusiastically can set you apart from other candidates, showing that you genuinely care about the guest experience.
✨Tip Number 3
Demonstrate your ability to work under pressure. Think of examples from past experiences where you thrived in a busy environment, as this will show your potential employers that you can handle the fast-paced nature of the restaurant.
✨Tip Number 4
Show your enthusiasm for teamwork. Share stories that highlight your collaborative spirit and how you contribute to a positive team atmosphere, as this is crucial in a diverse and inclusive setting like The Coal Shed London.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Black Rock Restaurants is looking for in a Waiter/Waitress. Highlight your relevant experience and skills that match their requirements.
Craft a Tailored CV: Create a CV that showcases your experience in high-volume restaurants. Emphasise your communication skills, attention to detail, and any previous roles where you provided exceptional guest experiences.
Write a Compelling Cover Letter: In your cover letter, express your genuine passion for the hospitality industry. Mention why you want to work at The Coal Shed London specifically and how you can contribute to their team atmosphere.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Black Rock Restaurants
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for delivering an exceptional guest experience. Share any relevant experiences that highlight your love for the hospitality industry, as this role requires a passion for creating memorable moments for guests.
✨Demonstrate Team Spirit
Since the role involves working as part of a diverse and supportive team, be prepared to discuss how you collaborate with others. Share examples of how you've contributed to a positive team environment in previous roles, especially in high-pressure situations.
✨Prepare for High-Volume Scenarios
Given the fast-paced nature of the restaurant, think of specific instances where you've successfully managed multiple tasks at once. Highlight your ability to maintain professionalism and attention to detail even when things get busy.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions that show your interest in the restaurant's culture and operations. Inquire about their approach to team dynamics or how they ensure a great guest experience, which will demonstrate your commitment to the role.
