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- Tasks: Lead a vibrant pub team, ensuring exceptional service and guest experiences.
- Company: Join the award-winning Black Rock Restaurant Group in Brighton.
- Benefits: Competitive pay, free food, staff discounts, and flexible hours.
- Why this job: Make a real impact in a dynamic hospitality environment with great progression opportunities.
- Qualifications: Experience in hospitality and strong leadership skills.
- Other info: Be part of a friendly team and enjoy exciting team incentives.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join One of Brighton’s Hidden Gems, opening in January 2026! We’re a food‑led pub and dining room offering premium, classic British dishes with creative twists. A relaxed spot for weekday dining, delicious cocktails, or a cosy pint with friends.
Lead the team at this exciting new Brighton pub — a venue that combines exceptional food, vibrant weekend energy, and warm, relaxed hospitality. You’ll drive service standards, inspire your team, and shape the guest experience across both dining and bar environments. With a diverse and loyal audience, this is a fantastic opportunity to make real impact, lead from the front, and grow within a fast‑moving, high‑quality hospitality group.
Part of the award‑winning Black Rock Restaurant Group, a family of unique, passionate, and food‑led venues in Brighton & London.
Key Responsibilities- Lead the day‑to‑day operation of the venue, ensuring exceptional service standards and a consistent guest experience across all areas.
- Drive revenue performance through effective labour planning, stock control, cost management, and strategic decision‑making.
- Recruit, train, motivate, and develop a high‑performing team, fostering a positive, proactive, supportive, and people‑first culture.
- Maintain full compliance with health & safety, licensing, food safety, and operational company policies.
- Oversee all financial responsibilities including daily banking, cash handling, P&L management, forecasting, and weekly reporting.
- Lead service on busy shifts, acting as a visible, hands‑on presence to support the team, resolve issues, and enhance guest satisfaction.
- Build strong relationships with guests, the local community, and internal teams to maximise engagement and repeat business.
- Work collaboratively with Operations, Marketing, HR, and Finance to deliver site objectives and support wider company initiatives.
- A truly competitive pay package
- Free food and drinks on shift
- Team incentives, trips and rewards
- 50% staff discount at all our restaurants for you, your friends & family
- An extra day’s holiday every year for your first five years
- Refer a Friend scheme – earn money per successful hire
- Cycle to Work scheme
- Flexible hours and shift patterns
By joining Black Rock Restaurants, you will become part of one of the leading restaurant groups. At Blackrock Restaurant Group we pride ourselves on recruiting strong passionate individuals that thrive working in hospitality and being part of an established team. Great progression opportunities available across the group to any future stars from all departments. If you want to be part of something special then come and be part of the friendliest team in town, we would love to hear from you.
General Manager employer: Black Rock Restaurants
Contact Detail:
Black Rock Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks who work at places you admire. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up in person! If you’re eyeing a specific venue, pop in for a casual chat. Bring your CV and express your interest in working there. It’s a great way to make a memorable impression and show you’re genuinely keen on being part of their team.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Think about how your experience aligns with their mission. When you walk in, you’ll not only impress them with your knowledge but also demonstrate that you’re a perfect fit for their vibe.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, it’s a straightforward way to get your application noticed by the right people. Let’s get you on board!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your enthusiasm for food, service, and creating memorable guest experiences. We want to see that you’re not just looking for a job, but that you genuinely care about making our pub a fantastic place to be.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the General Manager role. Highlight relevant experience in leading teams, managing operations, and driving service standards. We appreciate when applicants take the time to align their skills with what we’re looking for at Crazy Goose!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join our team at Crazy Goose. Don’t miss out on this opportunity!
How to prepare for a job interview at Black Rock Restaurants
✨Know the Venue Inside Out
Before your interview, make sure to research Crazy Goose thoroughly. Familiarise yourself with their menu, values, and the overall vibe of the pub. This will not only show your genuine interest but also help you tailor your answers to align with their vision.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and developed a team. Highlight how you foster a positive culture and resolve conflicts, as this is crucial for the role.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with financial responsibilities like P&L management and cost control. Bring specific examples of how you've driven revenue performance in previous roles. This will reassure them that you can handle the financial aspects of the position.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask insightful questions about the team dynamics, guest experience strategies, and future plans for Crazy Goose. This shows your enthusiasm and willingness to contribute to their success.
