Strategy & Change Business Associate in Edinburgh

About Client Services Solutions Client Services and Solutions (CSS), part of Technology & Operations, delivers outstanding client service. CSS works closely with client‑facing teams throughout the firm to improve and provide a seamless client experience. Our vision is to make BlackRock easy to do business with and deliver consistently high‑quality service across all products using optimized technology.

As a Strategy & Change Business Analyst you will support the delivery of Client Experience Delivery (CXD) initiatives by transforming strategic intent into clear, actionable requirements. The role partners across business, technology, and operations to frame problems, analyze processes and data, define scope and outcomes, and produce high‑quality artifacts that enable effective change and scalable operating models. By identifying impacts, dependencies, and risks—and by supporting governance and decision‑making—the Business Analyst helps ensure clarity, alignment, and execution readiness that drive measurable outcomes and long‑term adoption.

Responsibilities

• Partner with leaders and cross‑functional teams to clarify problem statements, define scope, and translate strategic intent into clear, outcome‑focused business requirements.
• Analyze existing processes, workflows, and data to identify gaps, inefficiencies, and risks, supporting the development of scalable, well‑designed solutions.
• Produce and maintain high‑quality deliverables, including process maps, functional requirements, user stories, and impact assessments, to enable effective solution design and delivery.
• Identify downstream impacts, interdependencies, and risks across teams and regions, escalating issues where alignment or clarity is required.
• Conduct targeted analysis and prepare concise insights, summaries, and materials to support prioritization, decision‑making, and governance forums.
• Support program execution by tracking requirements, readiness, and actions, ensuring initiatives meet agreed standards while collaborating effectively across a multi‑office, global environment.

Skills & Experience

• 3–5 years’ experience in a Business Analyst, change, or analytical role, ideally within financial services or a complex, matrixed organization.
• Strong analytical and problem‑solving skills, with the ability to structure ambiguous problems, analyze processes or data, and synthesize clear, logical insights.
• Proven experience capturing business requirements and producing high‑quality artefacts such as process maps, user stories, functional specifications, and impact assessments.
• Confident communicator, able to engage effectively with stakeholders across business and technology to support alignment, decision‑making, and execution.
• Familiarity with common BA and collaboration tools (e.g., Excel, PowerPoint, Visio/Miro, Jira/Azure DevOps), with a strong willingness to learn, develop, and apply new technologies, including AI/GenAI, to drive business value.
• Highly organized, adaptable, and self‑motivated, with the ability to manage multiple priorities, contribute proactively within a global team, and support disciplined delivery against agreed standards.

Our Benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including retirement investment tools, education reimbursement, resources for physical health and emotional well‑being, family support programs, and Flexible Time Off (FTO).

Our Hybrid Work Model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least four days in the office per week, with the flexibility to work from home one day a week. Some business groups may require more time in the office depending on roles and responsibilities.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well‑being. Our clients and the people they serve are helping to strengthen the global economy through savings, education, and investment. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.