At a Glance
- Tasks: Lead a vibrant team in a stunning riverside pub and ensure exceptional guest experiences.
- Company: Join Hall & Woodhouse, a family-owned brewery with a rich history since 1777.
- Benefits: Enjoy a competitive salary, profit share, bonuses, and comprehensive health benefits.
- Other info: Work in iconic locations with opportunities for new builds and refurbishments.
- Why this job: Be part of a supportive culture that values individuality and offers career progression.
- Qualifications: Experienced GM with strong leadership skills and a passion for hospitality.
The predicted salary is between 26000 - 30000 £ per year.
About Hall & Woodhouse - Sunday Times Best Place to Work. Hall & Woodhouse is the Dorset based brewer that owns over 150 high end pub restaurants and inns throughout the South of England. Founded in 1777, we are a family owned company that blends the best traditional values with a progressive and inclusive approach to business.
We are recruiting a General Manager to lead our fabulous team in an amazing premium pub, the Black Rabbit, which provides stunning views across the River Arun and the wetlands beyond, to Arundel Castle.
What you'll enjoy as a GM with Hall & Woodhouse:
- Up to £60K salary + profit share scheme + bonus
- Comprehensive benefits - health, pension, employee discounts, wellbeing support and much more
- Structured development and mentoring with all the support you need to succeed
- Recognition for talent, ambition and commitment
- Security and progression, in a values-led, sustainable business
- The chance to be part of something very special in hospitality
What you'll need to be:
- An experienced GM with great leadership capability within branded hospitality
- Comfortable with the operational challenges of a large scale pub operation with sales in excess of £2M pa
- Competent in kitchen oversight and the control of food production
- Based in the local area or planning to re-locate
- An expert in quality food and drink, with high attention to detail
- A strategic commercially minded operator with experience growing hospitality businesses
- Diligent with brand standards and processes
- Well-presented, analytical and proactive in problem-solving
- Able to commit for the long term
- Determined to develop and maintain outstanding hospitality for our guests
- A natural host who loves making people's day
- Flexible and resilient with a solutions-first mindset
Why Join H&W?
- Rich history, family owned since 1777
- Iconic locations and a strong pipeline of new builds, openings and refurbishments
- A supportive culture that values individuality and champions equal opportunity
- Sunday Times Best Places to Work recognition
- Pay, benefits and progression that reward performance and potential
If you are ready to lead this premium hospitality business, and ideally have a good knowledge of the local hospitality landscape, apply today.
General Manager employer: Black Rabbit
Hall & Woodhouse is an exceptional employer, recognised as one of the Sunday Times Best Places to Work, offering a supportive and inclusive culture that values individuality. As a General Manager at the stunning Black Rabbit pub, you will enjoy a competitive salary of up to £60K, comprehensive benefits, and structured career development opportunities within a family-owned company with a rich history dating back to 1777. With beautiful riverside views and a commitment to outstanding hospitality, this role provides a unique chance to lead a talented team in a vibrant and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Black Rabbit. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Black Rabbit
Don't be shy about reaching out to Black Rabbit directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Black Rabbit and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Black Rabbit
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
