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- Tasks: Lead the implementation of Microsoft Dynamics 365 solutions for clients.
- Company: Join a leading Microsoft Gold Partner in Malta.
- Benefits: Competitive salary, relocation package, and career development opportunities.
- Why this job: Make a real impact in a dynamic tech environment while living in beautiful Malta.
- Qualifications: 12+ years in CRM with strong D365 CE experience required.
- Other info: Supportive onboarding team to assist with relocation for you and your family.
The predicted salary is between 48000 - 72000 £ per year.
Our client's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.
Role Overview: This role is kingpin to our client's customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm.
Job Type: Full Time
Work Place: Onsite
Location: Malta, Europe (Relocate to Malta)
Relocation: VISA & Relocation Package Included
Requirements:
- Confident in abilities and can demonstrate this in front of the client
- Works independently as well as in a team environment
- Acts with professional demeanour
- Manages time and multiple tasks accordingly
- Thinks clearly and calmly under pressure
- Solves complex problems with creative solutions
- Places emphasis on client satisfaction
- Desires to constantly assess and incorporate new technologies and software into their skillset
- Promotes the Values of our company
- Good communication skills
- A University graduate with relevant degree within a computing or business discipline
- Microsoft Dynamics CRM Certifications (2016, D365) are highly desirable
- Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors
- Minimum 12+ years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development is a must
- At least 5-6 end to end large scale implementations with D365 CE (or lower versions)
- Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service
- Strong exposure to presales
- Conducting interviews to hire talent
- Mentoring juniors
- Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI)
- Strong understanding of Dynamics 365 Common Data Model and Common Data Model including the customisations and development of Business Data Models for different solutions
- Strong understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-ons
- Ability to drive conversations around Digital Transformation journey of clients and laying roadmap to achieve successful outcomes
- A proven track record of successful maintenance or implementation of a number of solutions within large client companies, preferably across a number of business verticals
- A proven ability to develop a clear understanding of clients' needs and the ability to incorporate them into a solution
- Experience of consultancy roles in software delivery
- Experience in a delivery-orientated IT environment using waterfall, agile and Devops methodologies
- Adept at Business Requirement Analysis
- The ability to see the greater picture and suggest solutions both within and outside the current implementation
- Project documentation experience especially for work packages to be implemented by offshore teams
- Business process mapping, modelling and documentation knowledge
Responsibilities:
- Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams
- Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables
- Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues to meet client's requirements
- Leading the solution on a work stream, making design decisions and creating solution documentation
- Demonstrate excellent foundational consulting skills, including analytical knowhow, written & verbal communication & team participation
- Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations
- The creation of high quality and sustainable client solutions and project documentation including support for testing activities
- Deliver all consultancy and configuration work according to our project methodology, ensuring that all software applications are implemented successfully: on time and on budget
- Contribute to activities as required including building demo and proof of concept solutions for various client presentations
- Work on the creation of Dynamics 365 solutions and industry templates
- Meet and exceed customer expectations of business knowledge, skills and behaviour
- Identify business/project/support risks and mitigate or communicate as necessary
- Communicate progress updates to relevant parties both formally and informally
- Support practice development activities such as defining and configuring industry specific solutions
- A portion of the role also requires supporting and doing people management, people development & career progression support, performance assessment and management
- In all activities, ensure timely completion of internal processes and mandatory training
- Work on own initiative and with minimal support if needed
- Carry out additional duties as may occur from time to time as instructed and agreed by the management team
- Always represent our client's Microsoft Business Solutions team in a professional and positive manner
- Have awareness of product roadmap and the content of future releases of D365FO
- Demonstrate awareness around upselling and company capabilities
- The Employee is required to follow our clients Information Security Policies (ISP and ISMP) at all times
Microsoft Business Solutions Overview: At our client, your long-term future is every bit as important to them as it is to you. That's why our clients aim is to give you experiences that will stay with you for a lifetime. Whether it's great training and development, mobility opportunities or corporate responsibility volunteering activities – you'll gain a wealth of experiences on which to build a rewarding career. They are a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, their clients, and their communities.
This sets out all the different ways you'll be rewarded by our client. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, they have created an environment that can bring out the best in you.
#Bethechange and #makethechange. Join our clients' talented, successful team and make the leap into the future.
For this exciting opportunity they have put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.
Don't worry, they know that relocation can be a challenge, which is why they have an extremely supportive onboarding team to help you throughout this process - They provide relocation support for you and your family.
Relocate to Malta D365 CE Lead Functional Consultant in London employer: Black Pen Recruitment
Contact Detail:
Black Pen Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relocate to Malta D365 CE Lead Functional Consultant in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry, especially those who work with Microsoft Dynamics 365. Attend meetups, webinars, or even local events to make those valuable connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past D365 CE projects and implementations. This will not only demonstrate your expertise but also give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to D365 CE. Think about how you can highlight your problem-solving skills and client satisfaction focus. Remember, confidence is key, so show them you know your stuff!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job in Malta. Plus, it’s a great way to stay updated on new openings and get noticed by our team.
We think you need these skills to ace Relocate to Malta D365 CE Lead Functional Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of D365 CE Lead Functional Consultant. Highlight your relevant experience with Microsoft Dynamics, especially any large-scale implementations you've led. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role and how your background aligns with our client's needs. Don't forget to mention your passion for client satisfaction and innovative solutions.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex problems in past roles. We love candidates who can think creatively under pressure, so share those success stories that demonstrate your ability to deliver results.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Black Pen Recruitment
✨Know Your D365 Inside Out
Make sure you have a solid grasp of Microsoft Dynamics 365, especially the modules relevant to the role like Sales, Marketing, and Customer Service. Brush up on your knowledge of CRM configuration, workflows, and reports, as you'll likely be asked to demonstrate your expertise during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex problems in previous roles. Think about how you approached these challenges and the creative solutions you implemented. This will highlight your ability to think clearly under pressure, which is crucial for this position.
✨Communicate Effectively
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Be ready to explain technical concepts in simple terms, as well as demonstrate your strong communication skills through active listening and engaging dialogue during the interview.
✨Demonstrate Your Team Spirit
This position requires both independent work and collaboration with teams. Be prepared to share experiences where you've successfully worked in a team environment, mentored others, or contributed to group projects. Highlighting your ability to manage time and tasks effectively will show that you're a great fit for their dynamic team.
