At a Glance
- Tasks: Lead service delivery and ensure top-notch client experiences in a dynamic environment.
- Company: A leading recruitment firm with a focus on exceptional service.
- Benefits: Relocation support to Malta, competitive salary, and career advancement opportunities.
- Why this job: Join a vibrant team and make a real difference in client satisfaction.
- Qualifications: 7+ years in service delivery management and ITIL certification required.
- Other info: Exciting opportunity to relocate and grow your career in a beautiful location.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment firm is looking for an experienced Service Delivery Manager to oversee customer service contracts and ensure exceptional client experiences.
Key responsibilities include:
- Building relationships
- Coordinating between teams
- Managing service processes
With at least 7 years in service delivery management and ITIL certification, the ideal candidate will excel in problem-solving and communication.
Relocation support is offered for the successful applicant to Malta.
D365 MSP Service Delivery Lead — Malta Relocation in London employer: Black Pen Recruitment
Contact Detail:
Black Pen Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 MSP Service Delivery Lead — Malta Relocation in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a D365 MSP Service Delivery Lead role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to service delivery management. Think about how you can showcase your problem-solving skills and communication prowess, as these are key for the role. We recommend doing mock interviews with friends or using online platforms.
✨Tip Number 3
Don’t forget to research the company culture of the firms you’re applying to. Understanding their values and mission can help you tailor your responses during interviews and show that you’re a great fit for their team.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we often have exclusive roles listed that you won’t find anywhere else, so keep an eye out!
We think you need these skills to ace D365 MSP Service Delivery Lead — Malta Relocation in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery management. We want to see how your skills align with the role, so don’t be shy about showcasing your ITIL certification and any relevant achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the D365 MSP Service Delivery Lead role. Share specific examples of how you've built relationships and managed service processes in the past.
Showcase Problem-Solving Skills: In your application, highlight instances where you've tackled challenges head-on. We love candidates who can demonstrate their problem-solving abilities, especially in high-pressure situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Black Pen Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of service delivery management and ITIL principles. Be ready to discuss how you've successfully managed customer service contracts in the past, as this will show your expertise and experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of challenges you've faced in previous roles and how you resolved them. This is crucial for demonstrating your ability to handle issues effectively, which is a key part of the Service Delivery Manager role.
✨Build Rapport
Since building relationships is a big part of the job, practice your communication skills. During the interview, engage with your interviewers, ask questions, and show genuine interest in their company culture and values.
✨Be Ready for Relocation Questions
As relocation support is offered, be prepared to discuss your willingness to move to Malta. Highlight any previous experiences with relocation or adapting to new environments, as this can demonstrate your flexibility and commitment.