Senior Operations Administrator

Senior Operations Administrator

Full-Time On-site
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Are you an organised and proactive Administrator who enjoys keeping operations running

smoothly and supporting a busy team?

We are a well-established electrical contracting company, who are looking for a Senior Operations

Administrator to play a key role in ensuring the smooth running of day-to-day business activities.

You’ll be the first point of contact for key contracts, handling enquiries, coordinating

communication, and maintaining strong relationships with clients, engineers, and suppliers. This is a

varied and fast-paced role, ideal for someone who thrives in a busy environment, enjoys

multitasking, and takes pride in accuracy and professionalism.

You’ll often be working independently in the office, so this role would suit someone who’s confident

managing their own workload, stays organised, and can make decisions proactively when needed.

If you’re confident managing multiple responsibilities and want to join a respected company that

values teamwork and high standards, this could be the perfect opportunity for you.

What We’re Looking For

Essential Skills & Experience:

  • Previous experience as an administrator (essential)
  • Experience working with trades (desirable)
  • Strong multi-tasking and organisational skills
  • Excellent attention to detail
  • Confident and collaborative team player
  • Strong IT and software skills
  • Outstanding written and verbal communication
  • High level of customer service skills
  • Experience using SimPro and Xero

Key Responsibilities

  • Serve as the first point of contact for key contracts, handling enquiries and ensuring clear, timely communication
  • Ensuring the enquiry – quote – job – invoice flow is managed from start to finish
  • Process engineers’ job cards in preparation for invoicing
  • Manage and control filing/versioning of electrical certificates (no technical knowledge required)
  • Oversee stock ordering and inventory management
  • Process purchase orders (POs) and supplier invoices – liaising with supplier for parts, material, office stock, uniform, PPE etc
  • Handle incoming customer leads and general enquiries
  • Provide day-to-day support to the operational team
  • Answer and manage the main office phone line and incoming emails
  • Carry out general business administration tasks as required
  • Supporting the business to maintain ISO Standards – through internal auditing and
  • review and recording of non conformance to ensure compliance & continual improvement
  • Liaising with suppliers and subcontractor ensuring they are registered as authorised suppliers
  • MaintainingBPE team training and competencies and booked and documented
  • Ensuring plant & materials are services and maintaining records
  • Compiling & postinga weekly social media post

Salary: £14 – £16.50 per hour, depending on your level of experience.

Hours: Working Monday to Friday. The role offers some flexibility with start and finish times for the right candidate, however this is an OFFICE based role.

Benefits:

  • Pension scheme
  • Flexible working hours
  • 28 days holiday, including Bank Holidays
  • Supportive and friendly team environment
  • Opportunities for growth and development within the business
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Contact Details:

Black Pear Electrical Recruitment Team