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- Tasks: Assist with customer data setup and onboarding activities while providing support.
- Company: Fast-growing tech company located in the vibrant City of London.
- Benefits: Gain hands-on experience and potential for long-term career growth.
- Why this job: Join a dynamic team and make a real difference in customer success.
- Qualifications: Proficiency in Excel and Google Sheets, plus strong communication skills.
- Other info: Perfect opportunity for high school and college students looking to kickstart their careers.
The predicted salary is between 500 - 1500 £ per month.
A fast-growing tech company in the City of London is seeking a Customer Support Representative. The successful candidate will assist with customer data setup, onboarding activities, and support tasks.
Proficiency in Excel and Google Sheets, along with excellent communication skills, is required. This role promises hands-on experience in customer operations and the opportunity for long-term growth within a dynamic team.
Customer Success Intern: Onboarding & Support in London employer: Black Nova Group
Contact Detail:
Black Nova Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Intern: Onboarding & Support in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! If you’re proficient in Excel and Google Sheets, consider creating a mini-project that showcases your abilities. Bring it along to the interview to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Success Intern: Onboarding & Support in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the Customer Success Intern role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your proficiency in Excel and Google Sheets!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: Since excellent communication is key for this position, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our dynamic team in London. We can’t wait to hear from you!
How to prepare for a job interview at Black Nova Group
✨Know Your Tools
Make sure you're familiar with Excel and Google Sheets. Brush up on your skills and be ready to discuss how you've used these tools in the past. Maybe even prepare a quick example of a project where you utilised them effectively.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common questions about customer support scenarios, showcasing how you would handle different situations.
✨Research the Company
Take some time to learn about the company’s mission, values, and culture. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows that you're engaged and interested in the role. You could ask about the onboarding process or what success looks like in this position.
