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- Tasks: Support client data operations and optimise workflows using Excel and Python.
- Company: Fast-growing software startup transforming construction project management.
- Benefits: Gain real-world experience, work in a friendly team, and potential long-term opportunities.
- Why this job: Join a dynamic team and learn how modern SaaS companies operate.
- Qualifications: Proficient in Excel, basic Python skills, and strong problem-solving abilities.
- Other info: Embrace a growth mindset and challenge the status quo in an inclusive environment.
The predicted salary is between 28800 - 48000 £ per year.
About Varicon: Varicon is a fast-growing, venture-backed software startup focused on transforming how construction companies manage their projects. We help our customers improve efficiency, track performance, and streamline operations using modern, easy-to-use tools.
Overview: We are looking for a motivated and detail-driven Junior Customer Success Engineer to join our team. In this role, you will work closely with the Customer Success, Engineering and AI teams to support client data operations, optimize workflows, and enhance automation processes. The candidate should work with data in Excel, automating repetitive tasks with Python, and helping deliver smooth, efficient experiences for clients. This is a great opportunity for someone who wants to grow into a technical operations or automation-focused role within a fast-moving, data-driven environment.
Key Responsibilities:
- Manage, clean, and analyze client data using Excel or Google Sheets.
- Build and maintain formulas, templates, and logic-based models to ensure data accuracy and consistency.
- Use Python scripts to automate repetitive tasks and streamline client workflows.
- Support the onboarding and implementation of client data into internal systems.
- Collaborate with internal teams (AI, Payroll, and Engineering) to troubleshoot and improve client processes.
Required Skills & Qualifications:
- Solid working knowledge of Microsoft Excel or Google Sheets (advanced formulas, logic, lookups, etc.).
- Basic proficiency in Python (pandas, data cleaning, or scripting basics).
- Strong problem-solving and analytical thinking skills.
- Good communication skills and a collaborative mindset.
- Eagerness to learn automation tools and enhance technical skill sets.
Preferred (Nice to Have):
- Familiarity with data processing or AI automation tools.
- Experience working with Django, APIs, or data exports.
Ideal Candidate:
You are curious, technically minded, and enjoy solving problems with data. You are comfortable in spreadsheets and eager to learn how to automate and optimize real-world workflows.
Why Join Us:
- Learn how a modern SaaS company works from the inside.
- Gain real-world experience in customer operations and support.
- Work in a friendly and fast-paced team that values learning and contribution.
- Possibility of long-term opportunities based on performance.
Our Values:
- Growth Mindset – Always learning and improving.
- Customer Obsessed – Focused on delivering value.
- Challenge the Status Quo – Curious and proactive.
- Inclusive by Design – Respectful and collaborative.
- Take Ownership – Responsible and accountable.
How to Apply:
If you are organised, curious, and excited to support real customers in a growing tech business, send us your CV and a short note about why you are interested in this role at Varicon.
Customer Success Engineer in London employer: Black Nova Group
Contact Detail:
Black Nova Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Engineer in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Varicon on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your Excel and Python skills. Be ready to showcase how you've used these tools in real-life scenarios, as this will impress the hiring team.
✨Tip Number 3
Show your enthusiasm for the role! During interviews, express your eagerness to learn and grow within the company. Let them know you're excited about the opportunity to work with data and automation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Varicon team.
We think you need these skills to ace Customer Success Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Customer Success Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your Excel and Python skills!
Craft a Personal Note: When you send us your application, include a short note explaining why you're excited about this role at Varicon. We love seeing genuine enthusiasm and a clear understanding of what we do!
Show Off Your Problem-Solving Skills: In your application, mention specific examples where you've tackled challenges using data or automation. We’re all about finding solutions, so let us know how you’ve done it in the past!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Black Nova Group
✨Know Your Tools
Make sure you brush up on your Excel and Python skills before the interview. Be ready to discuss how you've used advanced formulas or scripts in past projects, as this will show your technical prowess and problem-solving abilities.
✨Show Your Curiosity
Demonstrate your eagerness to learn by asking insightful questions about the company's automation tools and processes. This not only shows your interest in the role but also aligns with their value of having a growth mindset.
✨Collaborative Mindset
Since the role involves working closely with various teams, be prepared to share examples of how you've successfully collaborated in the past. Highlight your communication skills and how you’ve contributed to team success.
✨Problem-Solving Examples
Think of specific instances where you've tackled challenges using data analysis or automation. Be ready to explain your thought process and the impact of your solutions, as this will resonate well with their focus on delivering value.
