At a Glance
- Tasks: Coordinate between customers and sales teams, providing top-notch admin support.
- Company: Join Black Marble, a leading UK software consultancy with a friendly vibe.
- Benefits: Enjoy a competitive salary, 25 days leave, and a supportive work environment.
- Other info: Hybrid working model with great opportunities for professional growth.
- Why this job: Be the backbone of our sales team while developing your skills in a dynamic setting.
- Qualifications: Organised, detail-oriented, and confident in customer interactions.
The predicted salary is between 25000 - 28000 £ per year.
Black Marble is a leading UK software development consultancy, delivering innovative solutions to customers across the UK in sectors including public sector, health, finance and retail. We are looking for a Client Services Administrator to join our growing team and support our sales function.
This is an administrative sales support role, ideal for someone who is organised, proactive and enjoys working with customers and internal teams. Black Marble operates a hybrid working environment, split between the office and home.
The RoleYou will act as a key point of coordination between our customers, partners and sales team, providing high-quality administrative and customer service support. Your responsibilities will include:
- Managing shared inboxes and responding to customer queries in a timely and professional manner.
- Preparing quotations, proposals and supporting sales documentation.
- Processing orders and maintaining accurate records and systems.
- Liaising with internal teams and partners to resolve customer queries.
- Supporting the sales process through efficient administration and coordination.
- Handling telephone and email enquiries, delivering excellent customer service.
We are looking for someone who:
- Is highly organised, with strong attention to detail.
- Has good knowledge of Microsoft Office (Outlook, Word, Excel).
- Is confident and professional when speaking with customers on the telephone.
- Has excellent written and verbal communication skills.
- Is proactive, reliable and able to manage their own workload effectively.
- Enjoys working as part of a collaborative team.
Previous administrative or customer service experience would be beneficial but is not essential.
What We Offer- A friendly, supportive working environment.
- Opportunities for professional development and growth.
- Company pension and benefits package.
- 25 days annual leave plus bank holidays.
- Office located just off J26 of the M62, with plentiful free parking.
Client Services Administrator in Leeds employer: Black Marble
At Black Marble, we pride ourselves on being an excellent employer, offering a friendly and supportive working environment that fosters professional development and growth. Our hybrid working model allows for flexibility, while our commitment to employee well-being is reflected in our generous benefits package, including 25 days of annual leave and a company pension. Located conveniently just off J26 of the M62, with ample free parking, we provide a collaborative atmosphere where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Administrator in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Knowing what Black Marble stands for will help you connect with the team and show you're genuinely interested.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with customers, being clear and confident in your speech will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re keen on joining the Black Marble team.
We think you need these skills to ace Client Services Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Services Administrator role. Highlight your organisational skills and any relevant experience in customer service or administration. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Black Marble. Mention your proactive nature and how you enjoy working with customers and internal teams. Let us know what excites you about this role!
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Office, especially Outlook, Word, and Excel. We love seeing candidates who are confident in their tech skills, so give us examples of how you've used these tools in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Black Marble
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Client Services Administrator role. Familiarise yourself with the responsibilities listed in the job description, such as managing shared inboxes and preparing quotations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you manage your workload effectively. Think of specific examples from your past experiences where you successfully handled multiple tasks or projects. This will give the interviewer confidence in your ability to thrive in a busy environment.
✨Practice Your Communication Skills
As you'll be liaising with customers and internal teams, it's crucial to showcase your communication skills during the interview. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and qualifications.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you determine if Black Marble is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
