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- Tasks: Manage catering services and ensure exceptional customer experiences at a world-class venue.
- Company: Join the iconic Royal Albert Hall, a historic venue with a vibrant atmosphere.
- Benefits: Competitive salary, career growth opportunities, and a chance to work in a celebratory environment.
- Why this job: Be part of creating unforgettable experiences while enhancing your career in hospitality.
- Qualifications: Experience in catering management and strong leadership skills required.
- Other info: Diverse and inclusive workplace encouraging applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
The Royal Albert Hall is recruiting for an experienced and conscientious Senior Catering and Hospitality Manager. For over 150 years we have been fulfilling our vision of inspiring artists and audiences worldwide with the magic of the iconic Royal Albert Hall; creating life-enriching, unforgettable experiences for everyone. Catering and Hospitality income allows us to continue fulfilling our charitable aims along with building new relationships to enhance audience experience.
The Hall is such a celebratory venue that the food and beverage offer is of paramount importance, and we work closely with our catering partner Rhubarb to deliver outstanding experiences as well as reflecting our mission in creating a space where all are welcomed. Working alongside the Head of Partnership and Hospitality, the role involves managing and overseeing the Hall’s catering contractor, to ensure exceptional customer experience, adherence to health and safety standards, and maximum income.
The role will monitor service levels, KPIs, and audience interaction, while collaborating with internal teams to suggest improvements, manage budgets, and maintain relationships with contractors. As well as supporting the marketing and promotion of catering services, monitoring customer feedback, and conducting benchmarking to ensure competitive value. Additionally, the role includes assisting in strategic decision-making and overseeing the catering aspect of hospitality packages.
This is an exciting opportunity for individuals wishing to further their career in the Catering and Hospitality sector at a world-class venue.
The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply.
Senior Catering and Hospitality Manager employer: Black Lives in Musi
Contact Detail:
Black Lives in Musi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Catering and Hospitality Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering and hospitality industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the Royal Albert Hall and its catering partner, Rhubarb. Understand their values and mission, and think about how your experience aligns with their goals. We want to see your passion for creating unforgettable experiences shine through!
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've improved service levels or increased income in previous roles. We love to see numbers and results that back up your claims!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on our updates for new opportunities – we’re always looking for talented individuals to join our team!
We think you need these skills to ace Senior Catering and Hospitality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Senior Catering and Hospitality Manager role. Highlight your previous management experience and any specific achievements in catering or hospitality that align with our mission at the Royal Albert Hall.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to creating unforgettable experiences for our audiences. Be sure to mention your understanding of the importance of food and beverage in enhancing customer satisfaction.
Showcase Your Teamwork Skills: Collaboration is key in this role, so make sure to highlight any experiences where you've successfully worked with teams or managed contractors. We want to see how you can bring people together to achieve exceptional service levels and maintain strong relationships.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets to us directly and allows you to keep track of your application status. Don’t forget to double-check your submission before hitting send!
How to prepare for a job interview at Black Lives in Musi
✨Know Your Venue
Before the interview, make sure you research the Royal Albert Hall thoroughly. Understand its history, mission, and the significance of its catering services. This will not only show your enthusiasm but also help you tailor your answers to align with their values.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage catering operations and enhance customer experiences. Highlight any successful projects or initiatives you've led, especially those that involved collaboration with contractors or internal teams.
✨Understand KPIs and Budget Management
Familiarise yourself with key performance indicators relevant to catering and hospitality. Be ready to discuss how you've monitored service levels and managed budgets in previous positions. This shows you’re not just about great food, but also about financial success.
✨Engage with Feedback
Be prepared to talk about how you’ve used customer feedback to improve services in the past. Discuss any benchmarking processes you've implemented and how they contributed to competitive value. This demonstrates your commitment to continuous improvement and customer satisfaction.
