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- Tasks: Manage catering services and ensure exceptional customer experiences at a world-class venue.
- Company: Join the iconic Royal Albert Hall, a historic venue with a vibrant atmosphere.
- Benefits: Competitive salary, diverse work environment, and opportunities for career growth.
- Why this job: Be part of creating unforgettable experiences while enhancing your career in hospitality.
- Qualifications: Experience in catering management and strong leadership skills.
- Other info: Collaborative culture focused on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
The Royal Albert Hall is recruiting for an experienced and conscientious Senior Catering and Hospitality Manager. For over 150 years we have been fulfilling our vision of inspiring artists and audiences worldwide with the magic of the iconic Royal Albert Hall; creating life-enriching, unforgettable experiences for everyone. Catering and Hospitality income allows us to continue fulfilling our charitable aims along with building new relationships to enhance audience experience.
The Hall is such a celebratory venue that the food and beverage offer is of paramount importance, and we work closely with our catering partner Rhubarb to deliver outstanding experiences as well as reflecting our mission in creating a space where all are welcomed. Working alongside the Head of Partnership and Hospitality, the role involves managing and overseeing the Hall’s catering contractor, to ensure exceptional customer experience, adherence to health and safety standards, and maximum income.
The role will monitor service levels, KPIs, and audience interaction, while collaborating with internal teams to suggest improvements, manage budgets, and maintain relationships with contractors. As well as supporting the marketing and promotion of catering services, monitoring customer feedback, and conducting benchmarking to ensure competitive value. Additionally, the role includes assisting in strategic decision-making and overseeing the catering aspect of hospitality packages.
This is an exciting opportunity for individuals wishing to further their career in the Catering and Hospitality sector at a world-class venue. The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply.
Senior Catering and Hospitality Manager in London employer: Black Lives in Musi
Contact Detail:
Black Lives in Musi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Catering and Hospitality Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering and hospitality industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the Royal Albert Hall and its catering partner, Rhubarb. Understand their values and mission, and think about how your experience aligns with their goals. We want to see your passion for creating unforgettable experiences shine through!
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific examples of how you've improved service levels or increased income in previous roles. We love to see numbers and results that back up your claims!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our updates for new opportunities. We’re always looking for passionate individuals to join our team!
We think you need these skills to ace Senior Catering and Hospitality Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Senior Catering and Hospitality Manager role. Highlight your previous management experience in catering and hospitality, and don’t forget to mention any relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your values align with the Royal Albert Hall’s mission. Be sure to mention your experience with managing contractors and improving customer experiences.
Showcase Your Teamwork Skills: Collaboration is key in this role, so make sure to highlight your ability to work alongside various teams. Share examples of how you've successfully partnered with others to enhance service levels or improve processes in your previous roles.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Black Lives in Musi
✨Know Your Venue
Before the interview, take some time to research the Royal Albert Hall. Understand its history, mission, and the significance of its catering services. This will not only show your enthusiasm but also help you tailor your answers to align with their values.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in managing catering services and hospitality. Be ready to discuss how you've improved service levels, managed budgets, or enhanced customer experiences in previous positions.
✨Understand KPIs and Metrics
Familiarise yourself with key performance indicators relevant to catering and hospitality. Be prepared to discuss how you’ve used data to drive improvements in service quality and customer satisfaction, as this role heavily focuses on monitoring and enhancing these aspects.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about their current challenges in catering and hospitality or how they measure success in their partnerships. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
