At a Glance
- Tasks: Support schools with membership services and manage data for a seamless experience.
- Company: Join Sing Up, a music education company transforming lives through singing.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and flexible working options.
- Why this job: Make a real impact in education while working with a passionate and innovative team.
- Qualifications: Proactive, organised, and confident in data management and customer support.
- Other info: Flexible remote or hybrid working arrangements available across the UK.
The predicted salary is between 24000 - 26000 £ per year.
Sing Up is a music education company that believes in the power of singing to transform lives. We support schools, teachers and music practitioners through high-quality resources and training. We are looking for a proactive, organised and data-confident Membership Services and Data Officer to help us deliver an excellent experience for schools and partner organisations through our Partner Membership offer.
We are an innovative and future focused team, who share a passion for improving the ways in which education supports children and young people to achieve their potential, particularly in the context of emerging technologies, creativity and the arts. We recognise that continuously strengthening our operational foundations is essential to leveraging these opportunities, and this role plays a key part in making that happen within our Partner Membership services.
Responsibilities
- You will support Sing Up’s work with schools and partner organisations by providing reliable Partner Membership administration and reporting, ensuring accurate membership data management, and improving operational workflows that strengthen stakeholder experience and service delivery.
- The role will also assist with customer support and other operational activities where needed, ensuring a responsive and joined-up service across the organisation.
- This is a varied, impact-focused role combining Partner Membership support, data management and operational reporting, alongside practical process improvement.
- You’ll collaborate with colleagues across the business to strengthen service delivery and provide a joined-up, responsive service for schools and partners.
Salary and benefits
£28,000 to £30,000 per annum. Generous holiday allowance and other benefits.
Contract type
Permanent, Full Time 37.5 hours per week.
Location
UK-wide. Depending on location, either fully remote homeworking, or hybrid working (home and office based) when in close proximity to Sing Up’s Gateshead office.
Closing date and recruitment timeline
Closing date: 10pm, 22 February 2026. Further anticipated recruitment dates, which may be subject to change: Shortlisting: w/c 23 February 2026. Interviews: w/c 2 March 2026.
Location notes
England, Hybrid, Northern Ireland, Remote, Scotland, Wales.
Membership Services and Data Officer in London employer: Black Lives in Musi
Contact Detail:
Black Lives in Musi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Services and Data Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the music education sector, especially those connected to Sing Up. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your data skills! Prepare some examples of how you've managed data or improved processes in previous roles. Being data-confident is key for this position, so let us see what you've got!
✨Tip Number 3
Be proactive during interviews! Ask questions about how Sing Up supports schools and partners. This shows your genuine interest and helps us see how you fit into our innovative team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on being part of our mission to transform lives through music.
We think you need these skills to ace Membership Services and Data Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with data management and customer support. We want to see how your skills align with our mission at Sing Up!
Show Your Passion: Let your enthusiasm for music education shine through in your application. We’re all about transforming lives through singing, so share any relevant experiences that showcase your commitment to this cause.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Black Lives in Musi
✨Know Your Stuff
Make sure you understand Sing Up's mission and how they support schools and music practitioners. Familiarise yourself with their Partner Membership offer and think about how your skills in data management can enhance their services.
✨Show Your Organisational Skills
Prepare examples of how you've successfully managed data or improved workflows in previous roles. Be ready to discuss specific tools or methods you've used to keep things organised and efficient.
✨Be Proactive in Your Approach
Demonstrate your proactive nature by suggesting potential improvements for their operational workflows. This shows that you're not just reactive but also forward-thinking, which is key for this role.
✨Engage with the Team Spirit
Since collaboration is crucial, be prepared to talk about how you've worked with others in the past. Highlight your ability to provide excellent customer support and how you can contribute to a responsive service across the organisation.