Insights, Impact and Innovation Assistant

Insights, Impact and Innovation Assistant

Career stage: Mid-Level

Salary: Circa £27,000 per annum (dependent on candidate experience) plus 10% pension, health care cash plan and arange of other great benefits including hybrid-working

Reporting to: Senior Manager: Design, Insights, and Innovation

Location: London WC1X

Contract and hours: Permanent contract – 35hours per week (Monday to Friday)

About therole
We’re looking for an Insights, Impact and Innovation Assistant to join our London-based Insights and Innovation team. This role supports the day-to-day coordination of research, data, reporting, and service improvement activity across Help Musicians and Music Minds Matter.

Working closely with colleagues across the organisation, you’ll help keep information, systems, and processes well organised, accurate, and on track. Your work will support learning, good decision‑making, and continuous improvement—helping us deliver meaningful impact for musicians and people working across music.
Aboutyou
You’ll have experience in an administrative, coordination, or project support role and enjoy working in abusy, collaborative environment. You’re highly organised, detail‑focused, and confident using digital tools such as spreadsheets, databases, and shared documents.

You’re comfortable supporting meetings, preparing clear notes and summaries, and keeping track of actions and deadlines. With good communication skills and aproactive approach, you’re happy to ask questions, follow processes, and help keep work moving. An interest in research, data, or service improvement is important, along with amotivation to support work that helps musicians thrive.

Our work has adirect impact on the lives of thousands of people every year. If you are passionate about creating aworld where musicians can thrive, then this could be the place foryou.

Aboutus
At Help Musicians and Music Minds Matter, music is our passion and its people are our purpose.

Musicians give us so much, but what they do often means bearing their hearts and fighting for chances in asea of challenges. Help Musicians understands and supports music creators, enabling them to navigate unsteady income, make the most of career opportunities and find ahelping hand when things go wrong. We’re there for musicians so music can be there forus.

Things can also be tough for people behind the scenes. Music Minds Matter supports the mental health of everyone working across music, whether they’re backstage, in the studio or on the road. Good times, bad times, all the times, we’re always here.

Both charities are funded by music lovers and partners who share our passion. With their help, we ensure that those behind the music stay well and keep doing what theylove.

How do Iapply
Please download both parts of our application form (part 1and 2), complete and submit these to our HR team at recruitment@helpmusicians.org.uk by the deadline below.

Deadline for applications:Monday 2nd February, 9am

Any offer of employment will be subject to providing evidence of aclear Basic DBScheck.

Location

London

Contract Type

Permanent, full time

Apply by

Mon 2 Feb, 2026