At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join Ember Inns, a community-focused pub with a warm vibe.
- Benefits: Flexible shifts, 33% dining discount, and financial support tools.
- Other info: Enjoy social events, career growth, and a supportive work environment.
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 24000 - 30000 £ per year.
As Shift Supervisor at the Black Horse, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- Love dining out? You’ll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Compensation: Competitive salary
Shift Supervisor employer: Black Horse - Orpington - 37192
At Ember Inns, we pride ourselves on being a welcoming and vibrant local pub where our team members can thrive. With flexible shifts, generous discounts across our brands, and a strong focus on employee well-being through initiatives like Wagestream and free shares, we foster a supportive work culture that values personal growth and camaraderie. Join us to not only lead a passionate team but also to create lasting memories with colleagues and guests alike in a community-centric environment.
Contact Details:
Black Horse - Orpington - 37192 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Black Horse - Orpington - 37192. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Black Horse - Orpington - 37192
Don't be shy about reaching out to Black Horse - Orpington - 37192 directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Black Horse - Orpington - 37192 and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Black Horse - Orpington - 37192
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
