At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join Ember Inns, a beloved local pub with a community spirit.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days holiday, shopping discounts, and free shares!
- Why this job: Be part of a vibrant team and create memorable experiences for guests.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 24000 - 30000 £ per year.
As Shift Supervisor at the Black Horse, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.
WHAT’S IN IT FOR ME?
- Flexible shifts - to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
- Free employee helpline to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor employer: Black Horse - Orpington - 37192
At Ember Inns, we pride ourselves on being a welcoming and vibrant local pub that values great service and community spirit. As a Shift Supervisor, you'll enjoy flexible shifts, generous discounts across our brands, and a supportive work culture that fosters personal growth and camaraderie among team members. With additional benefits like Wagestream for financial management, a pension plan, and opportunities for socialising, working with us means being part of a fun and rewarding environment where you can truly thrive.
Contact Details:
Black Horse - Orpington - 37192 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Ember Inns' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Prepare some questions for your interview! Asking about team dynamics or training opportunities shows that you’re keen on developing your skills and supporting your future colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us at StudySmarter.
We think you need these skills to ace Shift Supervisor
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for great service shine through. We want to see that you genuinely care about making guests feel welcome and valued, just like we do at the Black Horse.
Highlight Your Leadership Skills:As a Shift Supervisor, you'll be leading a team, so make sure to showcase any previous experience in leadership or training. We love seeing examples of how you've motivated others and maintained high standards in your past roles.
Be Authentic:We’re all about being ourselves at StudySmarter, so don’t be afraid to let your personality come through in your application. Share your unique experiences and what makes you a great fit for our team at Ember Inns.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Black Horse - Orpington - 37192
✨Know the Venue
Before your interview, take some time to familiarise yourself with the Black Horse and its atmosphere. Understand their menu, the type of service they offer, and what makes them unique. This will help you demonstrate your passion for the role and show that you’re genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so be prepared to discuss your leadership style. Think of examples from your past experiences where you've successfully trained or motivated a team. Highlight how you can maintain high standards and create a welcoming environment for both guests and staff.
✨Emphasise Customer Service
Great service is at the heart of this role. Be ready to share specific instances where you've gone above and beyond for customers. Discuss how you handle difficult situations and ensure every guest feels valued and welcomed. This will show that you understand the importance of customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
