Assistant Manager in St Helens

Assistant Manager in St Helens

St Helens Full-Time 25000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the General Manager and lead your team to deliver exceptional guest experiences.
  • Company: Join the Black Horse Inn, part of the UK's beloved Sizzling Pub & Grill brand.
  • Benefits: Enjoy amazing progression opportunities, discounts, team socials, and a supportive work environment.
  • Other info: Promote from within culture with over 150 Assistant Managers promoted last year.
  • Why this job: Make a real impact in your community while developing your leadership skills.
  • Qualifications: Management experience and strong communication skills are essential.

The predicted salary is between 25000 - 30000 £ per year.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Assistant Manager at the Black Horse Inn, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

Join us at Sizzling Pub & Grill, one of the UK’s most loved pub brands. From breakfast to the big game and beyond, our team welcome each guest with open arms. So, if you’ve got sizzling skills and want to join our team at the heart of the community, apply today!

WHAT’S IN IT FOR ME?

  • Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
  • A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • 20% discount across all of our brands for up to 5 friends and family.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard!
  • On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
  • There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING?

As Assistant Manager you’ll…

  • Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
  • Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
  • Be the role model and guide development within your team.
  • Lead the team to deliver moments that WOW our guests, keeping them coming back.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Assistant Manager in St Helens employer: Black Horse Inn

At the Black Horse Inn, we pride ourselves on being an exceptional employer that values growth and community. With amazing progression opportunities, including over 150 promotions to General Manager last year, and a supportive work culture that encourages team development, you’ll thrive in an environment where your contributions are recognised. Enjoy fantastic benefits such as a generous discount across all our brands, team socials, and a comprehensive employee support system, making this a rewarding place to build your career.
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Contact Detail:

Black Horse Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager in St Helens

✨Tip Number 1

Get to know the Black Horse Inn and its vibe! Spend some time in the pub, chat with the staff, and soak up the atmosphere. This will help you understand what makes them tick and give you a leg up during your interview.

✨Tip Number 2

Show off your leadership skills! Think of examples from your past where you've motivated a team or handled a tricky situation. We love to see how you can inspire others to deliver that WOW factor for guests.

✨Tip Number 3

Be ready to discuss your passion for hospitality! Share why you love working in this industry and how you can contribute to creating memorable experiences for guests. Your enthusiasm can really set you apart!

✨Tip Number 4

Don’t forget to apply through our website! It’s quick and easy, and we want to hear from you directly. Plus, it shows you’re keen on joining our team at Sizzling Pub & Grill!

We think you need these skills to ace Assistant Manager in St Helens

Management Experience
Team Leadership
Communication Skills
Training and Development
Guest Service Excellence
Motivational Skills
Problem-Solving Skills
Adaptability
Mentoring
Customer Relationship Management

Some tips for your application 🫡

Keep it Simple: No need to overthink it! Our application form is designed to be quick and easy, so just fill it out honestly and clearly. We want to get to know the real you!

Show Your Passion: Let your enthusiasm shine through! Mention why you’re excited about the Assistant Manager role and how you can contribute to our team at the Black Horse Inn. We love a bit of passion!

Highlight Your Experience: Even though we don’t need a CV, make sure to include any relevant experience in the application form. Tell us about your management skills and how you've motivated teams in the past.

Apply Through Our Website: We recommend applying directly through our website for the best experience. It’s super straightforward and ensures your application gets to us without any hassle!

How to prepare for a job interview at Black Horse Inn

✨Know the Brand

Before your interview, take some time to research the Black Horse Inn and its values. Understand what makes it one of the UK’s most loved pub brands. This will help you align your answers with their mission and show that you're genuinely interested in being part of the team.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll be supporting the General Manager and leading a team. Be prepared to share specific examples from your past experiences where you've successfully motivated and developed a team. Highlight how you can inspire others to deliver excellent guest experiences.

✨Prepare for Situational Questions

Expect questions that assess how you handle real-life scenarios. Think about times when you've had to resolve conflicts or improve team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, progression opportunities, or how they measure success in the role. This shows your enthusiasm and helps you determine if the job is the right fit for you.

Assistant Manager in St Helens
Black Horse Inn
Location: St Helens

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