At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join the vibrant team at the Black Horse Inn.
- Benefits: Flexible shifts, 33% discount, financial toolkit, and team socials.
- Other info: Enjoy 28 days holiday, pension, and high-street discounts.
- Why this job: Make lasting friendships while delivering great service every day.
- Qualifications: Passion for hospitality and leadership skills.
The predicted salary is between 24000 - 30000 £ per year.
As Shift Supervisor at the Black Horse Inn, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.
What’s in it for me?
- Flexible shifts – to fit around you.
- Massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment – fun, laughs and lifelong friends!
- Team socials – work hard, play hard!
- Pension; 28 days paid holiday; high‑street shopping discounts; free shares; free employee helpline.
What will I be doing?
- Be part of the day‑to‑day running of the site: act as a host, serve guests, and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M & B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Compensation: Competitive salary.
Shift Supervisor employer: Black Horse Inn
At the Black Horse Inn, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. With flexible shifts, generous discounts, and a focus on employee growth through training and social events, we create an environment where you can thrive both personally and professionally. Join us to be part of a supportive team that celebrates individuality and camaraderie while delivering outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Shift Supervisor.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and show off your warm welcome skills.
✨Tip Number 3
Prepare some questions for your interview! Asking about team dynamics or training opportunities shows you're genuinely interested in the role and ready to lead your team effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Shift Supervisor
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for great service shine through. Share any experiences where you’ve gone above and beyond to make someone’s day better – it’ll show us you’re the right fit for our team!
Highlight Your Leadership Skills:As a Shift Supervisor, you'll be leading a team, so make sure to mention any previous leadership roles or experiences. We want to see how you’ve motivated others and created a positive environment in your past jobs.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our fun and friendly atmosphere at the Black Horse Inn.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for the role!
How to prepare for a job interview at Black Horse Inn
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing great service during the interview. Share specific examples of how you've gone above and beyond for customers in the past. This will show that you truly understand the importance of making guests feel welcome.
✨Demonstrate Leadership Skills
As a Shift Supervisor, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully trained or motivated others. Think about times when you've stepped up to lead a project or resolve a conflict.
✨Know the Company Culture
Familiarise yourself with M & B's values and culture. Be ready to talk about how you can contribute to a fun and supportive environment. Mention any team-building experiences you've had and how they align with the company's focus on teamwork and socialising.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the training process for new team members or how the company supports its staff in maintaining high standards of cleanliness and safety.
