At a Glance
- Tasks: Support the General Manager and lead your team to success with motivation and mentorship.
- Company: Join the Black Horse Inn, part of Mitchells & Butlers, a leader in hospitality.
- Benefits: Enjoy amazing progression opportunities, discounts, and team socials.
- Other info: Receive a pension, 28 days holiday, and free shares as part of your career benefits.
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: Management experience and strong communication skills are essential.
The predicted salary is between 25000 - 32000 € per year.
As Assistant Manager at the Black Horse Inn, you’ll support the General Manager in leading your team to success. Through your passion and drive you will motivate your team, mentoring each individual to be the best that they can be.
WHAT’S IN IT FOR YOU
- Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
- A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- 20% discount across all of our brands for up to 5 friends and family.
- Discounts on gym memberships.
- Team Socials – work hard, play hard!
CAREER BENEFITS
- On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares.
- There is also a free employee helpline to support you with whatever life throws at you.
RESPONSIBILITIES
- Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
- Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Lead the team to deliver moments that WOW our guests, keeping them coming back.
COMPENSATION
- Competitive salary.
Assistant Manager in Knowsley employer: Black Horse Inn - 212076
At the Black Horse Inn, we pride ourselves on being an exceptional employer that fosters a vibrant work culture and prioritises employee growth. With amazing progression opportunities, including the promotion of over 150 Assistant Managers to General Managers last year, and a range of benefits such as generous discounts across our brands and team socials, we ensure our staff feel valued and supported in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Knowsley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and don’t be shy about letting them know you’re on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to team management and customer service. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Showcase your passion for the hospitality industry during interviews. Share specific examples of how you've motivated teams or created memorable experiences for guests. This will help you stand out as a candidate who truly cares about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Assistant Manager in Knowsley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the role shine through! We want to see how excited you are about leading a team and creating amazing experiences for our guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant management experience. We love seeing how you've motivated and mentored teams in the past, so don’t hold back on those examples!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who can inspire others, so let us get to know the real you and what makes you tick!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Black Horse Inn - 212076
✨Know the Company Inside Out
Before your interview, take some time to research the Black Horse Inn and its parent company, Mitchells & Butlers. Understand their values, mission, and the kind of experience they aim to provide for their guests. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead and inspire your team. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Demonstrate Your Passion for Customer Service
The role involves delivering exceptional service to guests, so be ready to discuss your approach to customer service. Share specific instances where you've gone above and beyond to ensure a great experience for customers. This will highlight your commitment to creating those 'WOW' moments that keep guests coming back.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about the team dynamics, training opportunities, or how success is measured in the Assistant Manager role. It’s a great way to engage with the interviewer and leave a lasting impression.
