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For Companies At a Glance
- Tasks: Create a vibrant atmosphere while serving delicious food and drinks.
- Company: Join Marston’s, voted Best Pub Employer 2024!
- Benefits: 30% off meals, flexible hours, and exciting discounts.
- Why this job: Make memorable moments for guests and grow your career in hospitality.
- Qualifications: No experience needed, just a passion for great service!
- Other info: Enjoy a friendly team environment and support for your well-being.
We’re on the lookout for new Bar and Waiting teammates to join our team!
New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Bar and Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long‑term career (if that’s what you’re after).
What comes next is up to you:
Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
You’ll be joining an award‑winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career – with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our ÂŁ4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part‑time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
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Bar and Waiting Staff employer: Black Horse (91362)
Contact Detail:
Black Horse (91362) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Staff
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you a feel for the vibe but also help you understand what makes a great bar and waiting experience.
✨Tip Number 2
Practice your people skills! Whether it’s striking up a conversation with friends or serving at a community event, the more you engage with others, the more confident you'll be when it comes to creating those memorable moments for guests.
✨Tip Number 3
Show your passion for hospitality! When you apply through our website, make sure to highlight any relevant experiences or interests that showcase your enthusiasm for providing brilliant customer service.
✨Tip Number 4
Be ready to learn and adapt! The hospitality industry is all about teamwork and flexibility. During interviews, share examples of how you've supported others in previous roles or how you’ve tackled challenges head-on.
We think you need these skills to ace Bar and Waiting Staff
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our pubs.
Highlight Relevant Experience: Even if you’re new to hospitality, mention any customer service experience you have. Whether it’s from a previous job or even volunteering, we love to see how you’ve interacted with people and created memorable moments.
Tailor Your Application: Make sure to tailor your application to the Bar and Waiting role. Use keywords from the job description, like 'vibrant atmosphere' and 'brilliant customer service', to show us you understand what we’re all about!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Black Horse (91362)
✨Know the Company
Before your interview, take some time to research the pub company. Understand their values, what makes them unique, and their approach to customer service. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Personality
Since personality counts for a lot in this role, be yourself during the interview! Share your experiences and how they relate to creating memorable moments for guests. Don’t be afraid to let your enthusiasm for hospitality shine through; it’s all about making connections!
✨Prepare for Role-Specific Questions
Think about the responsibilities listed in the job description and prepare answers that highlight your relevant skills. For example, be ready to discuss how you would handle a busy shift or upsell food and drinks. Use specific examples from past experiences if you have them.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or career pathways within the company. This shows that you’re not just interested in the job, but also in growing with the company.
