Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with tenants and landlords to improve housing standards and promote rights.
- Company: Join a dedicated team within Islington's Residential Environmental Health service.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Why this job: Be a key player in enhancing private rented housing and empowering communities.
- Qualifications: Degree or relevant experience in landlord-tenant engagement and housing legislation.
- Other info: Dynamic role with opportunities for growth and community impact.
The predicted salary is between 36000 - 60000 £ per year.
As part of the Residential Environmental Health service, you will play a pivotal role in improving standards within the private rented sector in Islington. Acting as a key link between tenants, landlords, internal teams, and external partners, you will support safe, secure, and well-managed private rented housing.
The postholder will advise landlords, empower private renters, and promote good property management practices while supporting enforcement activity against landlords who exploit tenants. You will also lead on research, consultation, stakeholder engagement, and performance reporting, supporting the effective delivery of the Council's property licensing programme.
Key Responsibilities- Lead the delivery of the landlord and tenant advisory service, ensuring clear, accessible, and timely advice on rights, responsibilities, and legal requirements.
- Organise and deliver meetings, drop-in sessions, and briefings for internal and external stakeholders on private sector housing issues, including management of the Landlords' Forum.
- Design and implement innovative approaches to engage landlords, tenants, and stakeholders to improve awareness of rights and responsibilities within the private rented sector.
- Develop and deliver campaigns to raise awareness of property licensing, renters' rights, landlords' obligations, and enforcement activity.
- Manage and update digital content on private rented housing web pages to ensure information is accurate, accessible, and user-focused.
- Proactively develop, review, and update policies and procedures impacting private sector tenants and landlords.
- Lead on research and consultation, analysing stakeholder feedback and developing strategies to support tenants and landlords effectively.
- Lead landlord engagement activity to support property licensing, including statutory consultation, acting on feedback, and producing regular performance reports.
- Maintain accurate records of all engagement activity, including casework, advice, referrals, and produce regular service impact and performance reports.
- Undertake any additional duties consistent with the grade and responsibilities of the role.
Ensure full compliance with legal, regulatory, and policy requirements, including GDPR, Health & Safety, and the Employee Code of Conduct. Proactively identify risks and improvement opportunities within your area of expertise and escalate issues where appropriate.
Person SpecificationYour application must clearly demonstrate how you meet the criteria below. These criteria will be used to assess suitability for the role.
Essential Criteria- Degree or Level 6 qualification in a relevant field, or substantial practical experience in landlord and tenant engagement.
- Experience providing legal or regulatory advice to landlords and tenants on rights and obligations.
- Knowledge Of Relevant Housing Legislation, Including:
- Protection from Eviction Act 1977
- Housing Act 1988
- Housing Act 2004
- Renters' Rights Act 2025
Additional skills, qualifications, or experience that would enhance performance in the role, such as community engagement, communications, or advocacy experience.
Tenant and Landlord Engagement Officer in London employer: Black Gold United
Contact Detail:
Black Gold United Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant and Landlord Engagement Officer in London
✨Tip Number 1
Network like a pro! Attend local housing events or community meetings to meet landlords and tenants. The more people you know, the better your chances of landing that perfect role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your experience in landlord and tenant engagement. This could include case studies, reports, or even feedback from previous stakeholders you've worked with.
✨Tip Number 3
Be proactive! Reach out to potential employers directly, even if they haven't advertised a vacancy. A friendly email expressing your interest can go a long way in making a memorable impression.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're serious about joining our team and helps us get to know you better.
We think you need these skills to ace Tenant and Landlord Engagement Officer in London
Some tips for your application 🫡
Show Us Your Experience: Make sure to highlight your relevant experience in landlord and tenant engagement. We want to see how you've provided advice or support in similar roles, so don’t hold back on those examples!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your skills and experiences, especially when discussing complex housing legislation. We appreciate clarity!
Tailor Your Application: Don’t just send a generic application! Tailor it to the role by addressing the specific responsibilities and criteria mentioned in the job description. Show us why you’re the perfect fit for this position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at Black Gold United
✨Know Your Legislation
Make sure you brush up on relevant housing legislation like the Protection from Eviction Act and the Housing Acts. Being able to discuss these laws confidently will show that you understand the legal framework surrounding tenant and landlord rights, which is crucial for this role.
✨Showcase Your Engagement Skills
Prepare examples of how you've successfully engaged with stakeholders in the past. Whether it's organising events or delivering briefings, having specific instances ready will demonstrate your ability to connect with both tenants and landlords effectively.
✨Communicate Clearly
Practice explaining complex information in a straightforward manner. This role requires clear communication, so being able to articulate your thoughts simply and effectively will be key during the interview.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple priorities and keep accurate records. Share examples of how you've organised projects or maintained documentation, as this will highlight your strong organisational abilities, which are essential for the role.
