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- Tasks: Deliver high-quality cleaning services across communal areas in Cardiff homes.
- Company: Join a dedicated team focused on creating safe and clean living environments.
- Benefits: Flexible working hours, training opportunities, and a chance to make a positive impact.
- Why this job: Make a real difference in residents' lives while maintaining high cleanliness standards.
- Qualifications: No specific qualifications required, just a passion for cleanliness and customer service.
- Other info: Work across various locations and enjoy a supportive team environment.
The predicted salary is between 24000 - 36000 £ per year.
Responsible for delivering high-quality cleaning services across communal areas within designated homes throughout the City of Cardiff. These homes include Community Living schemes, homeless hostels, high-rise buildings, and low-rise blocks of flats. To ensure all communal spaces remain consistently well-maintained, contributing toward a safe and clean environment for residents.
Duties and Responsibilities:
- To deliver a high-quality cleaning service across multiple Council homes in Cardiff, ensuring safe and clean environments for residents, staff, and visitors.
- To work flexibly across designated locations and contribute to the overall performance and reputation of the Estate Services team.
- To always provide excellent customer service, ensuring that our residents are at the centre of everything, and to be motivated to make a positive difference in their living environment.
- To take full responsibility for assigned cleaning tasks across communal areas, foyers, lifts, stairwells, and external spaces, maintaining cleanliness to agreed standards and service level agreements.
- To adhere to established cleaning protocols and schedules, including the use of appropriate chemicals and equipment.
- To support Council policies on Health and Safety and safe working practices, wearing appropriate PPE and following site-specific safety instructions.
- To conduct visual risk assessments of work areas and tasks, reporting hazards and taking steps to mitigate risks to staff and the public.
- To work safely and responsibly when using chemicals and be aware of and follow COSHH Regulations.
- To collaborate with other cleaning staff and caretakers to ensure consistent standards across all locations.
- To undertake all training as necessary.
- To act in a courteous and professional manner to all those with whom you have contact.
- To participate in site inspections and audits to maintain high standards and identify areas for improvement.
- To communicate operational issues to the Responsive Supervisor and/or Scheduler.
- To update the records of work completed to support complaint resolution and performance reviews.
Corporate Requirements:
- To participate actively in supporting the principles and practice of equality of opportunity as stated in the Council's Equal Opportunities Policy.
- To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions and to comply with all health and safety legislation as appropriate.
- To adhere to the Council's Corporate Safeguarding Policy and associated policies and procedures and to report concerns regarding the safety and wellbeing of children or adults at risk.
- As a term of your employment, you may be required to undertake such other duties and/or times of work as may reasonably be required of you, commensurate with your grade or general level of responsibility within the organisation.
- Although you will be provided with a base, you will be required to work from various locations in accordance with the needs of the role.
mobile cleaner in Cardiff employer: Black Gold United
Contact Detail:
Black Gold United Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land mobile cleaner in Cardiff
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the Council's values and how they prioritise residents. This will help you tailor your responses and show that you're genuinely interested in making a positive impact.
✨Tip Number 2
Practice your customer service skills! Since this role is all about maintaining high standards and providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. We want to see that you can put residents at the centre of everything.
✨Tip Number 3
Be ready to discuss health and safety! Familiarise yourself with basic cleaning protocols and COSHH regulations. Showing that you understand the importance of safety in your work will definitely impress us during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join our team. Don’t miss out on the chance to make a difference in Cardiff!
We think you need these skills to ace mobile cleaner in Cardiff
Some tips for your application 🫡
Show Your Cleaning Passion: When you're writing your application, let us know why you love cleaning! Share any experiences you've had that highlight your commitment to maintaining high standards and making a positive difference in people's lives.
Highlight Customer Service Skills: Since excellent customer service is key for this role, make sure to mention any relevant experience. Tell us about times you've gone the extra mile for someone or how you've handled tricky situations with residents or clients.
Be Specific About Your Experience: We want to see your hands-on experience! If you've worked in communal areas, hostels, or similar environments, be specific about what you did and how you contributed to keeping those spaces clean and safe.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Black Gold United
✨Know Your Cleaning Protocols
Familiarise yourself with common cleaning protocols and safety regulations, especially COSHH. Being able to discuss these during your interview shows that you take health and safety seriously and understand the importance of using the right chemicals and equipment.
✨Showcase Your Customer Service Skills
Since this role revolves around providing excellent customer service, think of examples where you've gone above and beyond for customers. Be ready to share how you’ve positively impacted someone's living environment or resolved a complaint effectively.
✨Demonstrate Flexibility and Teamwork
This job requires working across various locations and collaborating with other staff. Prepare to discuss times when you've adapted to changing circumstances or worked well in a team. Highlighting your flexibility will show you're a great fit for the dynamic nature of the role.
✨Prepare Questions About the Role
Interviews are a two-way street! Think of insightful questions about the cleaning schedules, team dynamics, or how success is measured in this role. This not only shows your interest but also helps you gauge if the job is right for you.
