At a Glance
- Tasks: Support customers and manage orders in a dynamic team environment.
- Company: Thriving NI business with a supportive culture in Duncrue, Belfast.
- Benefits: Competitive salary, generous benefits, and opportunities for career progression.
- Other info: Exciting growth potential in a vibrant office setting.
- Why this job: Join a busy team and make a real difference in customer satisfaction.
- Qualifications: 1+ years in customer service or sales support, with strong communication skills.
The predicted salary is between 27000 - 29000 € per year.
We are working with a successful NI business based in the Duncrue area of Belfast to appoint their new permanent Customer Service / Sales Support Administrator. Office based in Duncrue and paying between £27k - £29k plus generous benefits.
Joining a busy and supportive commercial team you will:
- Liaise with customers on their orders
- Ensure accurate order details are recorded and processed
- Liaise with internal teams on customer work and updating
- Handle all associated customer administration
What we are looking for:
- 1+ years experience gained in a customer service / sales support role
- Confident communication and interpersonal skills
- Sound level of IT literacy
In return you can expect a generous package, benefits and progression opportunities.
Customer Service / Sales Support Administrator in Lisburn employer: Black Fox Solutions
Join a thriving team in the Duncrue area of Belfast, where your role as a Customer Service / Sales Support Administrator will be supported by a collaborative and dynamic work culture. With a competitive salary of £27,000 to £29,000 plus generous benefits, this company prioritises employee growth and offers ample opportunities for career progression, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service / Sales Support Administrator in Lisburn
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with customers and internal teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your IT skills! Brush up on any software or tools mentioned in the job description. If you can demonstrate your tech-savviness during the interview, it’ll give you an edge over other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service / Sales Support Administrator in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and sales support. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service / Sales Support Administrator role. Be genuine and let your personality come through – we love that!
Show Off Your IT Skills:Since sound IT literacy is key for this role, mention any software or tools you’re familiar with. If you've used specific systems in previous jobs, give us the details – it’ll help us see how you can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Black Fox Solutions
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the products or services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is focused on customer service and sales support, prepare examples from your past experience where you successfully handled customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Demonstrate IT Literacy
As the job requires a sound level of IT literacy, be ready to discuss your experience with relevant software or tools. If you’ve used CRM systems or any specific order processing software, mention it! You could even ask about the systems they use to show your eagerness to adapt.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success.
