At a Glance
- Tasks: Travel to customer sites for installations, servicing, and technical support on machinery.
- Company: Leading supplier in the food production and process industry.
- Benefits: Comprehensive training, competitive salary, and opportunities for career growth.
- Other info: Flexibility required for varied hours; full driving licence needed.
- Why this job: Be the face of the business and build strong customer relationships while solving real-world problems.
- Qualifications: Strong mechanical and electrical skills with experience in maintenance or field service.
The predicted salary is between 31500 - 38500 £ per year.
We are working with a leading supplier of machinery & solutions into the food production & process industry to appoint their new Field Service Engineer with 2 roles, one covering NI and one covering ROI customers.
You will receive training on the companies' products and duties within the role will include:
- Travel to customer facilities within your region to carry out installations, commissioning, servicing, and breakdown support on machinery and systems.
- Provide technical support and guidance to customers, including training on equipment operation and maintenance best practice.
- Maintain accurate service records, including detailed reports on work completed, parts used, and customer feedback.
- Act as the face of the business, building and developing strong relationships with customers.
What we are looking for:
- Strong mechanical and electrical fault-finding skills, with experience across PLCs, hydraulics, pneumatics, and automation systems.
- Previous maintenance or field service experience, ideally gained within a machinery, manufacturing, or production environment.
- Excellent diagnostic and problem-solving skills, with a proactive approach to identifying and resolving issues.
- Strong verbal and written communication skills, with the ability to explain technical information clearly to customers and colleagues.
- Flexibility to work outside standard hours, including evenings and weekends, to support customer requirements when needed.
- A full, clean driving licence is required.
If this job sounds like the job for you or you're just considering a change, we can help. Pick up the phone and talk with us.
Paddy Steele Recruitment Team Lead (Engineering & Manufacturing)
Field Service Engineer Full Time employer: Black Fox Solutions
Join a thriving Northern Ireland business that values its employees and fosters a collaborative work culture. As a Service Coordinator in Portadown, you will benefit from competitive pay, generous benefits, and ample opportunities for professional growth while working in a dynamic environment that prioritises customer satisfaction and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer Full Time
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Black Fox Solutions as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Black Fox Solutions and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Black Fox Solutions’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer Full Time
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Black Fox Solutions, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Black Fox Solutions, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Black Fox Solutions.
How to prepare for a job interview at Black Fox Solutions
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Black Fox Solutions offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Black Fox Solutions but also helps you get a feel for whether you’d thrive in that environment.
