Case Support Specialist £28k - £32k Role Overview Provide high-quality customer service and administrative support by managing customer cases from initial enquiry through to resolution. Maintain accurate case records, coordinate with internal teams and external stakeholders, and ensure all documentation and communications are completed efficiently while delivering an excellent customer experience.
Key Responsibilities
Act as the first point of contact for customer enquiries, providing professional and timely support. Manage and maintain accurate case records, documentation, and customer information. Coordinate with internal departments and external partners to ensure cases progress smoothly.
Ideal Candidate
Previous experience in customer service, case management, or administration. Proficient in Microsoft Office and database systems. Experience within the healthcare sector is advantageous but not essential.
Skills:
Sales Admin Client-care Record-Keeping
TLNT1_NI
Case Support Specialist TLNT1_NI in Enniskillen employer: Black Fox Solutions
Join a dynamic and supportive team in Hillsborough, where your role as a Yard Person with Admin Duties will not only contribute to the success of a leading supplier in the construction industry but also offer you opportunities for personal and professional growth. With a competitive salary of up to £30,000, a focus on employee well-being, and a culture that values teamwork and efficiency, this position is perfect for those looking to make a meaningful impact in a thriving environment.
