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For Companies At a Glance
- Tasks: Provide customer support and coordinate product delivery and installation.
- Company: Join a leading manufacturer in the construction sector.
- Benefits: Excellent package with progression and development opportunities.
- Other info: Ideal for those looking to grow in a supportive environment.
- Why this job: Be part of a dynamic team making a difference in construction.
- Qualifications: Experience in customer sales and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are working with a leading manufacturer and supplier of products for the construction sectors to recruit for their new permanent Customer Sales / Product Support to join them in Cookstown. Reporting into management you will be responsible for providing customer & product support on their product range, from initial product enquiries, selection and through to delivery and site installation.
Duties include:
- Supporting product selection & technical specification
- Planning and coordinating installation and delivery
- Liaising with internal and external teams on delivery & installations
- Post installation support
- Customer service & support
What we are looking for:
- Customer sales & product support experience (ideally within the construction, technical or engineering environments)
- Confident problem solving & troubleshooting skills
- Strong communication and interpersonal skills
- Sound level of IT literacy
In return you can expect an excellent package, progression and development opportunities within a leading employer.
Customer Sales / Product Support TLNT1_NI employer: Black Fox Solutions
Contact Detail:
Black Fox Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales / Product Support TLNT1_NI
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and engineering sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and their products thoroughly. Knowing their range inside out will help you shine when discussing customer support and product selection.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle customer queries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Sales / Product Support TLNT1_NI
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer sales and product support experience, especially in construction or technical environments. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your interpersonal skills. Share examples of how you've effectively liaised with teams or supported customers in the past.
Be Specific About Your Experience: When detailing your previous roles, focus on specific tasks that relate to product selection, installation planning, and post-installation support. We love seeing concrete examples of your problem-solving abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Black Fox Solutions
✨Know Your Products
Before the interview, make sure you familiarise yourself with the product range of the company. Understand the technical specifications and common customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully solved customer issues or technical problems. Be ready to discuss how you approached these challenges and what the outcomes were. This will highlight your ability to handle the responsibilities of the role.
✨Practice Your Communication
Since strong communication skills are key for this position, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering questions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company culture, team dynamics, or specific products. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.