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For Companies At a Glance
- Tasks: Provide customer support and coordinate product delivery and installation.
- Company: Join a leading manufacturer in the construction sector.
- Benefits: Excellent package with progression and development opportunities.
- Other info: Ideal for those looking to grow in a supportive environment.
- Why this job: Be part of a dynamic team making a real impact in construction.
- Qualifications: Experience in customer sales and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are working with a leading manufacturer and supplier of products for the construction sectors to recruit for their new permanent Customer Sales / Product Support to join them in Cookstown. Reporting into management you will be responsible for providing customer & product support on their product range, from initial product enquiries, selection and through to delivery and site installation.
Duties include:
- Supporting product selection & technical specification
- Planning and coordinating installation and delivery
- Liaising with internal and external teams on delivery & installations
- Post installation support
- Customer service & support
What we are looking for:
- Customer sales & product support experience (ideally within the construction, technical or engineering environments)
- Confident problem solving & troubleshooting skills
- Strong communication and interpersonal skills
- Sound level of IT literacy
In return you can expect an excellent package, progression and development opportunities within a leading employer.
Customer Sales / Product Support TLNT1_NI in Cookstown employer: Black Fox Solutions
Contact Detail:
Black Fox Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales / Product Support TLNT1_NI in Cookstown
✨Tip Number 1
Network like a pro! Reach out to people in the construction and engineering sectors. Use LinkedIn to connect with industry professionals and join relevant groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and their products thoroughly. Be ready to discuss how your customer sales and product support experience can benefit them, especially in terms of problem-solving and communication.
✨Tip Number 3
Show off your IT skills! Make sure you’re comfortable with any software or tools that might be used in the role. If you can demonstrate your tech-savviness during the interview, it’ll give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace Customer Sales / Product Support TLNT1_NI in Cookstown
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer sales and product support experience, especially in construction or technical environments. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since strong communication is key for this role, include examples of how you've effectively liaised with teams or customers in the past. Let us know how you can keep everyone in the loop!
Be Specific About Your Problem-Solving Skills: We love a good problem solver! Share specific instances where you've tackled challenges or provided solutions in your previous roles. This will help us see your troubleshooting skills in action.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to review your application and get back to you quickly!
How to prepare for a job interview at Black Fox Solutions
✨Know Your Products
Before the interview, make sure you familiarise yourself with the product range of the company. Understand the technical specifications and common customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully solved customer issues or provided support. Be ready to discuss how you approached these situations and what the outcomes were. This will highlight your ability to troubleshoot effectively.
✨Practice Your Communication
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member, focusing on how you explain complex information simply and effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be involved in, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.