At a Glance
- Tasks: Provide customer support and coordinate product delivery and installation.
- Company: Leading manufacturer in the construction sector with a focus on innovation.
- Benefits: Excellent package, career progression, and development opportunities.
- Other info: Opportunity to grow within a supportive and forward-thinking company.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Experience in customer sales and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
We are working with a leading manufacturer and supplier of products for the construction sectors to recruit for their new permanent Customer Sales / Product Support to join them in Cookstown. Reporting into management you will be responsible for providing customer & product support on their product range, from initial product enquiries, selection and through to delivery and site installation.
Duties include:
- Supporting product selection & technical specification
- Planning and coordinating installation and delivery
- Liaising with internal and external teams on delivery & installations
- Post installation support
- Customer service & support
What we are looking for:
- Customer sales & product support experience (ideally within the construction, technical or engineering environments)
- Confident problem solving & troubleshooting skills
- Strong communication and interpersonal skills
- Sound level of IT literacy
In return you can expect an excellent package, progression and development opportunities within a leading employer.
Customer Sales / Product Support JBLE1_NI in Cookstown employer: Black Fox Solutions
Join a leading manufacturer in the construction sector, where you will thrive in a supportive work culture that values employee growth and development. Located in Cookstown, this role offers an excellent benefits package, opportunities for career progression, and a chance to be part of a dynamic team dedicated to delivering exceptional customer service and product support.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales / Product Support JBLE1_NI in Cookstown
✨Tip Number 1
Network like a pro! Reach out to people in the construction and engineering sectors on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research the company and their products thoroughly. Knowing their range inside out will help you shine when discussing customer support scenarios.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. Employers love to see how you handle tricky situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our team!
We think you need these skills to ace Customer Sales / Product Support JBLE1_NI in Cookstown
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer sales and product support experience, especially in construction or technical environments. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your interpersonal skills. Share examples of how you've effectively liaised with teams or supported customers in the past.
Be Specific About Your Experience:When detailing your previous roles, focus on specific tasks that relate to product selection, installation planning, and post-installation support. We love seeing concrete examples of your problem-solving abilities!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Black Fox Solutions
✨Know Your Products
Before the interview, make sure you familiarise yourself with the product range of the company. Understand the technical specifications and common customer queries. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully solved customer issues or supported product selection. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Communicate Clearly
Strong communication is key in this role. Practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering potential questions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's products, team dynamics, or future projects. This shows that you're engaged and interested in how you can contribute to their success.
