At a Glance
- Tasks: Support customers and manage orders in a dynamic team environment.
- Company: Thriving NI business with a supportive culture in Duncrue, Belfast.
- Benefits: Competitive salary, generous benefits, and opportunities for career progression.
- Other info: Office-based role with a friendly atmosphere and growth potential.
- Why this job: Join a busy team and make a real difference in customer satisfaction.
- Qualifications: 1+ years in customer service or sales support, strong communication skills.
The predicted salary is between 27000 - 29000 € per year.
We are working with a successful NI business based in the Duncrue area of Belfast to appoint their new permanent Customer Service / Sales Support Administrator. Office based in Duncrue and paying between £27k - £29k plus generous benefits.
Joining a busy and supportive commercial team you will:
- Liaise with customers on their orders
- Ensure accurate order details are recorded and processed
- Liaise with internal teams on customer work and updating
- Handle all associated customer administration
What we are looking for:
- 1+ years experience gained in a customer service / sales support role
- Confident communication and interpersonal skills
- Sound level of IT literacy
In return you can expect a generous package, benefits and progression opportunities.
Customer Service / Sales Support Administrator JBLE1_NI in Belfast employer: Black Fox Solutions
Join a thriving team in the Duncrue area of Belfast, where your role as a Customer Service / Sales Support Administrator will be supported by a collaborative and dynamic work culture. With a competitive salary of £27,000 to £29,000 plus generous benefits, this company prioritises employee growth and offers ample opportunities for career progression, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service / Sales Support Administrator JBLE1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service / Sales Support Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions, especially around customer service scenarios, so you can showcase your skills confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and gives you another chance to highlight why you're the perfect fit for their team.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Customer Service / Sales Support Administrator JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and sales support. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Duncrue. Share specific examples of how you've successfully liaised with customers and internal teams in the past.
Show Off Your IT Skills:Since sound IT literacy is key for this role, make sure to mention any relevant software or tools you’re familiar with. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Black Fox Solutions
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the products or services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is focused on customer service and sales support, prepare specific examples from your past experience where you've excelled in these areas. Think about times when you resolved a customer issue or improved a process, and be ready to share those stories.
✨Brush Up on Your IT Skills
Given that sound IT literacy is essential for this role, make sure you're comfortable with common software and tools used in customer service and sales support. If there are specific systems mentioned in the job description, try to familiarise yourself with them beforehand.
✨Practice Your Communication Style
Confident communication is key in this position. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and skills.
