At a Glance
- Tasks: Support customers and manage orders in a dynamic team environment.
- Company: Thriving NI business in the Duncrue area of Belfast.
- Benefits: Competitive salary, generous benefits, and career progression opportunities.
- Other info: Office-based role with a friendly and collaborative atmosphere.
- Why this job: Join a supportive team and make a difference in customer service.
- Qualifications: 1 year of experience in customer service or sales support required.
The predicted salary is between 27000 - 29000 € per year.
We are working with a successful NI business based in the Duncrue area of Belfast to appoint their new permanent Customer Service / Sales Support Administrator. Office based in Duncrue and paying between £27k - £29k plus generous benefits.
Joining a busy and supportive commercial team you will:
- Liaise with customers on their orders
- Ensure accurate order details are recorded and processed
- Liaise with internal teams on customer work and updating
- Handle all associated customer administration
What we are looking for:
- 1 year experience gained in a customer service / sales support role
- Confident communication and interpersonal skills
- Sound level of IT literacy
In return you can expect a generous package, benefits and progression opportunities.
Customer Service / Sales Support Administrator in Belfast employer: Black Fox Solutions
Join a thriving team in the Duncrue area of Belfast, where your role as a Customer Service / Sales Support Administrator will be supported by a collaborative and dynamic work culture. With a competitive salary of £27,000 to £29,000 and generous benefits, this company prioritises employee growth and offers ample opportunities for career advancement, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service / Sales Support Administrator in Belfast
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves liaising with customers and internal teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your IT skills! Brush up on any software or tools mentioned in the job description. Being tech-savvy can set you apart from other candidates, so be ready to discuss your experience with relevant systems.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Service / Sales Support Administrator in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and sales support. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service / Sales Support Administrator role. Be genuine and let your personality come through – we love that!
Show Off Your IT Skills:Since sound IT literacy is key for this role, make sure to mention any relevant software or tools you’re familiar with. We want to know how tech-savvy you are, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Black Fox Solutions
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the products or services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is focused on customer service and sales support, prepare examples from your past experience where you've successfully handled customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Brush Up on Your IT Skills
Given that sound IT literacy is a requirement, make sure you're comfortable with common software used in customer service roles. If you know what systems the company uses, try to familiarise yourself with them beforehand. This will give you an edge and demonstrate your proactive approach.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, the challenges they face, or opportunities for progression within the company. This shows that you're not just looking for any job, but that you're keen on contributing to their success.
