Technical Account Manager in Reading
Technical Account Manager

Technical Account Manager in Reading

Reading Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead strategic collaboration with customers to enhance software security and quality.
  • Company: Join Black Duck, a leader in application security and innovation.
  • Benefits: Professional growth, mentorship, and opportunities to work on cutting-edge projects.
  • Why this job: Make a real impact in software development while enhancing your technical skills.
  • Qualifications: Experience in application security and strong communication skills required.
  • Other info: Collaborative environment with a focus on continuous learning and community.

The predicted salary is between 36000 - 60000 £ per year.

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behaviour. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high-quality software development at scale. At Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives. Our team thrives on open communication, mutual respect, and a shared passion for excellence. We celebrate wins together and support each other through challenges, creating a strong sense of purpose and camaraderie. Joining Black Duck means investing in your professional growth. We offer specialized training, mentorship from industry leaders, and opportunities to work on cutting-edge projects. You’ll expand your technical and leadership skills while helping customers transform their software development practices.

What you’ll do:

  • Prioritize, escalate, and resolve technical product issues.
  • Provide industry-specific compliance/regulatory guidance.
  • Role-specific training for developers, testers, product teams, and security administrators.
  • Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows.
  • Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices.
  • Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy.
  • Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes.
  • Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value.
  • Foster community and knowledge-sharing across customer teams and internal staff.

What you’ll have:

  • Strong knowledge of application security, vulnerabilities, and open-source licensing.
  • Hands-on experience with CI/CD and DevOps tools.
  • Software development experience in languages like C/C++, Java, or C#.
  • Proven ability to influence and guide customers through technical transformation.
  • Excellent communication, relationship-building, and project management skills.
  • At least 7 years in a customer-facing technical role.
  • Ability to travel up to 25% as needed.
  • Bachelor’s degree in Computer Science, Engineering, or a related field.

Preferred qualifications:

  • Successful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOps.
  • Security certifications (e.g., CEH, CISSP, CSSLP).
  • Experience with enterprise-scale web development and microservices.
  • MBA or Master’s degree in a technical or management field.

Technical Account Manager in Reading employer: Black Duck

At Black Duck Software, we pride ourselves on being an exceptional employer that champions a collaborative and inclusive work culture. Our commitment to continuous learning and professional growth is evident through specialized training and mentorship opportunities, allowing our Technical Account Managers to thrive while making a meaningful impact in the field of application security. Located in a dynamic environment, we celebrate innovation and foster strong relationships, ensuring that every team member feels valued and empowered to contribute to our shared success.
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Contact Detail:

Black Duck Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Account Manager in Reading

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. The more people you know, the better your chances of landing that Technical Account Manager role.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your experience with application security and CI/CD tools. This will give potential employers a clear picture of what you can bring to the table.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your communication and relationship-building skills. Being able to articulate your experience effectively is key in customer-facing roles.

✨Tip Number 4

Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to stay updated on new opportunities and company news.

We think you need these skills to ace Technical Account Manager in Reading

Application Security
Vulnerability Management
Open Source Licensing
CI/CD Tools
DevOps Tools
Software Development (C/C++, Java, C#)
Customer Relationship Management
Project Management
Technical Transformation Guidance
Communication Skills
Problem-Solving Skills
Strategic Advisory Skills
Compliance and Regulatory Guidance
Training and Mentorship

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Technical Account Manager. Highlight your experience with application security, CI/CD tools, and any relevant software development skills. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about application security and how your background aligns with our mission at Black Duck. Be genuine and let your personality come through!

Showcase Your Communication Skills: As a TAM, communication is key! In your application, demonstrate your ability to build relationships and influence others. Share examples of how you've successfully collaborated with customers or teams in the past.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out!

How to prepare for a job interview at Black Duck

✨Know Your Stuff

Make sure you brush up on your knowledge of application security, vulnerabilities, and open-source licensing. Familiarise yourself with Black Duck's solutions and how they integrate into CI/CD workflows. This will show that you're not just interested in the role but also understand the technical landscape.

✨Showcase Your Experience

Prepare to discuss your hands-on experience with CI/CD and DevOps tools. Be ready to share specific examples of how you've influenced customers through technical transformations. Highlighting your software development experience in languages like C/C++, Java, or C# will also give you an edge.

✨Communicate Effectively

Since this role requires excellent communication and relationship-building skills, practice articulating your thoughts clearly. Think about how you can convey complex technical concepts in a way that's easy for non-technical stakeholders to understand. This will demonstrate your ability to be a strategic advisor.

✨Emphasise Collaboration

Black Duck values collaboration and community, so be prepared to discuss how you've fostered teamwork in previous roles. Share examples of how you've supported colleagues and customers alike, and how you’ve contributed to a positive team environment. This will resonate well with their company culture.

Technical Account Manager in Reading
Black Duck
Location: Reading

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