At a Glance
- Tasks: Lead strategic collaboration with customers to enhance software security and quality.
- Company: Join Black Duck, a pioneer in application security and a leader in the industry.
- Benefits: Enjoy professional growth, mentorship, and opportunities to work on cutting-edge projects.
- Other info: Collaborative culture that values continuous learning and diverse perspectives.
- Why this job: Make a real impact by helping customers transform their software development practices.
- Qualifications: Strong knowledge of application security and experience in customer-facing technical roles.
The predicted salary is between 70000 - 90000 £ per year.
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behaviour.
The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale.
At Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives. Our team thrives on open communication, mutual respect, and a shared passion for excellence.
Joining Black Duck means investing in your professional growth. We offer specialized training, mentorship from industry leaders, and opportunities to work on cutting‑edge projects. You’ll expand your technical and leadership skills while helping customers transform their software development practices.
What You’ll Do:
- Prioritize, Escalate, and Resolve technical product Issues
- Provide Industry Specific Compliance / Regulatory Guidance
- Role-specific training for developers, testers, product teams, and security administrators
- Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows
- Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices
- Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy
- Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes
- Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value
- Foster community and knowledge-sharing across customer teams and internal stakeholders
You’ll Have:
- Strong knowledge of application security, vulnerabilities, and open-source licensing
- Hands‑on experience with CI/CD and DevOps tools
- Software development experience in languages like C/C++, Java, or C#
- Proven ability to influence and guide customers through technical transformation
- Excellent communication, relationship-building, and project management skills
- At least 7 years in a customer‑facing technical role
- Ability to travel up to 25% as needed
- Bachelor’s degree in Computer Science, Engineering, or a related STEM field
Preferred Qualifications:
- Successful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOps
- Security certifications (e.g., CEH, CISSP, CSSLP)
- Experience with enterprise‑scale web development and microservices
- MBA or Master’s degree in a technical or management field
Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law.
Technical Account Manager in Theale employer: Black Duck Software
At Black Duck Software, Inc., we pride ourselves on fostering a dynamic and inclusive work environment where innovation thrives. As a DevOps Engineer 2, you'll be part of a collaborative Cloud Operations team that values your expertise in Google Cloud Platform while offering ample opportunities for professional growth and development. With a commitment to employee well-being and a culture that embraces cutting-edge technology, Black Duck is an exceptional employer for those seeking meaningful and rewarding careers in application security.
