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For Companies At a Glance
- Tasks: Lead strategic collaboration with key customers to enhance software security and quality.
- Company: Join Black Duck, a pioneer in application security and a leader in the industry.
- Benefits: Enjoy competitive salary, professional development, and a supportive team culture.
- Why this job: Make a real impact by helping customers transform their software development practices.
- Qualifications: Strong knowledge of application security and experience in customer-facing technical roles.
- Other info: Opportunities for growth, mentorship, and working on cutting-edge projects.
The predicted salary is between 36000 - 60000 £ per year.
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behaviour. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale.
At Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives. Our team thrives on open communication, mutual respect, and a shared passion for excellence. We celebrate wins together and support each other through challenges, creating a strong sense of purpose and camaraderie.
Joining Black Duck means investing in your professional growth. We offer specialized training, mentorship from industry leaders, and opportunities to work on cutting-edge projects. You will expand your technical and leadership skills while helping customers transform their software development practices.
What You’ll Do
- Prioritize, Escalate, and Resolve technical product Issues
- Provide Industry Specific Compliance / Regulatory Guidance
- Role-specific training for developers, testers, product teams, and security administrators
- Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows
- Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices
- Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy
- Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes
- Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value
- Foster community and knowledge-sharing across customer teams and internal stakeholders
You’ll Have
- Strong knowledge of application security, vulnerabilities, and open-source licensing
- Hands-on experience with CI/CD and DevOps tools
- Software development experience in languages like C/C++, Java, or C#
- Proven ability to influence and guide customers through technical transformation
- Excellent communication, relationship-building, and project management skills
- At least 7 years in a customer-facing technical role
- Ability to travel up to 25% as needed
- Bachelor's degree in Computer Science, Engineering, or a related STEM field
Preferred Qualifications
- Successful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOps
- Security certifications (e.g., CEH, CISSP, CSSLP)
- Experience with enterprise-scale web development and microservices
- MBA or Master’s degree in a technical or management field
Black Duck considers all applicants for employment without regard to race, colour, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Technical Account Manager employer: Black Duck Software
Contact Detail:
Black Duck Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Black Duck on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Black Duck's products and services. Show us you know your stuff about application security and how our solutions fit into the DevSecOps landscape. It’ll impress us and show you’re genuinely interested!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled challenges in previous roles. We love hearing about your experiences and how they relate to the Technical Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Black Duck team!
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Account Manager role. Highlight your experience with application security, CI/CD tools, and any relevant projects that showcase your skills. We want to see how you can bring value to our team!
Showcase Your Communication Skills: As a TAM, you'll need to build strong relationships with customers. Use your written application to demonstrate your communication prowess. Share examples of how you've effectively collaborated with teams or resolved customer issues in the past.
Highlight Your Technical Expertise: Don’t shy away from showcasing your technical knowledge! Mention your experience with programming languages like C/C++, Java, or C#, and any relevant certifications. We’re looking for someone who can confidently navigate the technical landscape.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our awesome team at Black Duck!
How to prepare for a job interview at Black Duck Software
✨Know Your Stuff
Make sure you brush up on your application security knowledge, especially around vulnerabilities and open-source licensing. Familiarise yourself with Black Duck's solutions and how they integrate into CI/CD workflows. This will show that you're not just interested in the role but also understand the technical landscape.
✨Showcase Your Experience
Prepare to discuss your hands-on experience with CI/CD and DevOps tools. Be ready to share specific examples of how you've influenced customers through technical transformations. Highlight any relevant projects where you've driven adoption of similar technologies.
✨Communicate Effectively
Since this role requires excellent communication skills, practice articulating complex technical concepts in a clear and concise manner. Think about how you can demonstrate your relationship-building skills during the interview, as this is crucial for a Technical Account Manager.
✨Align with Their Culture
Familiarise yourself with Black Duck's collaborative and inclusive culture. Be prepared to discuss how you value continuous learning and innovation. Share examples of how you've contributed to team success and fostered a sense of camaraderie in previous roles.
