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- Tasks: Lead strategic collaboration with key customers to enhance software security and quality.
- Company: Join a pioneering application security company recognised for innovation and excellence.
- Benefits: Enjoy competitive salary, professional development, and a supportive team culture.
- Why this job: Make a real impact in software security while growing your technical and leadership skills.
- Qualifications: Strong knowledge of application security and experience in customer-facing technical roles.
- Other info: Dynamic work environment with opportunities for mentorship and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimising risks while maximising speed and productivity. Black Duck, a recognised pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behaviour.
The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximise the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale.
At Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives. Our team thrives on open communication, mutual respect, and a shared passion for excellence.
Joining Black Duck means investing in your professional growth. We offer specialised training, mentorship from industry leaders, and opportunities to work on cutting-edge projects. You’ll expand your technical and leadership skills while helping customers transform their software development practices.
What You’ll Do
- Prioritise, escalate, and resolve technical product issues
- Provide industry specific compliance / regulatory guidance
- Role-specific training for developers, testers, product teams, and security administrators
- Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows
- Ensure value realisation by optimising technology usage, managing complexity, and promoting best practices
- Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy
- Advocate for customers internally, orchestrating resources and prioritising needs to drive outcomes
- Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value
- Foster community and knowledge-sharing across customer teams and internal stakeholders
You’ll Have
- Strong knowledge of application security, vulnerabilities, and open-source licensing
- Hands-on experience with CI/CD and DevOps tools
- Software development experience in languages like C/C++, Java, or C#
- Proven ability to influence and guide customers through technical transformation
- Excellent communication, relationship-building, and project management skills
- At least 7 years in a customer-facing technical role
- Ability to travel up to 25% as needed
- Bachelor’s degree in Computer Science, Engineering, or a related STEM field
Preferred Qualifications
- Successful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOps
- Security certifications (e.g., CEH, CISSP, CSSLP)
- Experience with enterprise-scale web development and microservices
- MBA or Master’s degree in a technical or management field
Technical Account Manager employer: Black Duck Software, Inc.
Contact Detail:
Black Duck Software, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Black Duck. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Black Duck's products and services. Show us you understand our mission in application security and how you can contribute to our goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Technical Account Manager role. Highlight your skills in application security and customer engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Account Manager role. Highlight your experience with application security, CI/CD tools, and any relevant projects that showcase your skills. We want to see how you fit into our world!
Showcase Your Communication Skills: As a TAM, you'll need to build strong relationships with customers. Use your written application to demonstrate your communication prowess. Keep it clear, concise, and engaging – we love a good story that shows your impact!
Be Honest About Your Experience: Don’t be shy about sharing your journey! Whether it's your hands-on experience with software development or your knowledge of open-source licensing, be upfront about what you bring to the table. Authenticity goes a long way with us.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Black Duck Software, Inc.
✨Know Your Stuff
Make sure you brush up on your knowledge of application security, CI/CD, and DevOps tools. Familiarise yourself with Black Duck's solutions and how they integrate into development workflows. This will show that you're not just interested in the role but also understand the technical aspects involved.
✨Showcase Your Experience
Prepare to discuss your previous roles, especially any customer-facing technical positions. Highlight specific examples where you've influenced customers or resolved complex issues. This will demonstrate your ability to drive adoption and manage software risk effectively.
✨Ask Smart Questions
Come prepared with insightful questions about Black Duck's culture, team dynamics, and future projects. This shows your genuine interest in the company and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with your interviewers.
✨Be Yourself
Black Duck values collaboration and inclusivity, so let your personality shine through. Share your passion for continuous learning and innovation. Being authentic can help you connect better with the interviewers and leave a lasting impression.
