Sr. Sales Operations Associate - Remote New Belfast, UK

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Responsibilities

1. Assist the Sales organization in creating quotes and purchase agreements in SFDC.
2. Evaluate and review quotes and orders for completeness, accuracy, and adherence to BlackDuck policies.
3. Provide internal support including deal product configuration, discounting, license validation, PA generation, order processing through OM close, and license delivery.
4. Ensure sales team alignment with sales processes, policies, and procedures.
5. Act as a conduit for back-office functions, providing feedback relevant to Finance, Services, Legal, Order Management, and other areas to support the sales team’s success.

Qualifications

1. Strong verbal and written communication skills.
2. A bachelor’s or associate degree.
3. Strong analytical, organizational, and time management skills.
4. Excellent teamwork, motivational, interpersonal, and customer service skills.
5. The ability to multitask and quickly switch focus.
6. Computer literacy, IT skills, and typing skills.
7. An understanding of sales principles and customer service practices.
8. Experience level: Level 2 – 1-2 years; Level 3 – 5-7 years.

Equal Opportunity Employment

Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran, in accordance with federal law. Black Duck complies with applicable state and local laws prohibiting discrimination in employment. Reasonable accommodation is provided to individuals with disabilities in accordance with applicable laws.

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