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- Tasks: Lead strategic collaboration with customers to enhance software security and quality.
- Company: Join a pioneering application security company recognised for innovation and excellence.
- Benefits: Enjoy competitive salary, professional development, and a supportive team culture.
- Why this job: Make a real impact in software security while growing your technical and leadership skills.
- Qualifications: Experience in application security and strong communication skills are essential.
- Other info: Dynamic work environment with opportunities for mentorship and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behaviour. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high-quality software development at scale.
At Black Duck, we foster a collaborative and inclusive environment where every team member is empowered to make a difference. We value continuous learning, innovation, and diverse perspectives. Our team thrives on open communication, mutual respect, and a shared passion for excellence. We celebrate wins together and support each other through challenges, creating a strong sense of purpose and camaraderie.
Joining Black Duck means investing in your professional growth. We offer specialized training, mentorship from industry leaders, and opportunities to work on cutting-edge projects. You will expand your technical and leadership skills while helping customers transform their software development practices.
What You’ll Do
- Prioritize, escalate, and resolve technical product issues.
- Provide industry-specific compliance/regulatory guidance.
- Role-specific training for developers, testers, product teams, and security administrators.
- Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows.
- Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices.
- Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy.
- Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes.
- Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value.
- Foster community and knowledge-sharing across customer teams and internal stakeholders.
You’ll Have
- Strong knowledge of application security, vulnerabilities, and open-source licensing.
- Hands-on experience with CI/CD and DevOps tools.
- Software development experience in languages like C/C++, Java, or C#.
- Proven ability to influence and guide customers through technical transformation.
- Excellent communication, relationship-building, and project management skills.
- At least 7 years in a customer-facing technical role.
- Ability to travel up to 25% as needed.
- Bachelor's degree in Computer Science, Engineering, or a related STEM field.
Preferred Qualifications
- Successful track record as a TAM, solution architect, or sales engineer in AppSec or DevSecOps.
- Security certifications (e.g., CEH, CISSP, CSSLP).
- Experience with enterprise-scale web development and microservices.
- MBA or Master’s degree in a technical or management field.
Technical Account Manager in London employer: Black Duck Software, Inc.
Contact Detail:
Black Duck Software, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Black Duck or similar companies. A friendly chat can open doors and give you insights that might just help you land that Technical Account Manager role.
✨Tip Number 2
Prepare for the interview by diving deep into Black Duck's products and services. Understand how they fit into the DevSecOps landscape. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss past experiences where you resolved technical issues or improved processes. This is key for a Technical Account Manager, as you'll need to advocate for customers and drive outcomes.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows that you’re proactive, which is a great trait for a TAM.
We think you need these skills to ace Technical Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Account Manager role. Highlight your experience with application security, CI/CD tools, and any relevant software development skills. We want to see how you fit into our team!
Showcase Your Communication Skills: As a TAM, you'll need to build strong relationships with customers. Use your written application to demonstrate your communication prowess. Keep it clear, concise, and engaging – we love a good story that showcases your journey!
Be Honest About Your Experience: Don’t be shy about sharing your technical background and any challenges you've overcome in previous roles. Authenticity goes a long way, and we appreciate candidates who can reflect on their experiences honestly.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Black Duck Software, Inc.
✨Know Your Stuff
Make sure you brush up on application security, vulnerabilities, and open-source licensing. Familiarise yourself with CI/CD and DevOps tools, as well as the programming languages mentioned in the job description. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Experience
Prepare to discuss your previous roles in customer-facing technical positions. Highlight specific examples where you've influenced customers through technical transformations or resolved complex issues. This will demonstrate your ability to drive adoption and integration of solutions effectively.
✨Communicate Clearly
Since excellent communication is key for a Technical Account Manager, practice articulating your thoughts clearly and concisely. Use examples from your past experiences to illustrate your points, and don’t hesitate to ask clarifying questions if you need more information during the interview.
✨Align with Their Culture
Research Black Duck's culture and values. Be ready to discuss how your personal values align with theirs, especially around collaboration, continuous learning, and innovation. Showing that you fit into their inclusive environment can set you apart from other candidates.
