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- Tasks: Support victims of violence with empathy and provide essential guidance.
- Company: Join a dynamic team dedicated to making a difference in the community.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on teamwork and professional development.
- Why this job: Make a real impact by helping those in need and supporting your community.
- Qualifications: Empathy, understanding of safeguarding, and strong communication skills.
The predicted salary is between 24784 - 25492 £ per year.
Position available: 1 full-time position (37.5 hours, Monday-Friday, 9am-5pm), based at Head Office, Sandwell
Salary: £24,784.50 - £25,492.36 (dependent on experience)
Closing date: 28 May 2026
All interviews will be held via Microsoft Teams.
We are looking for a dedicated individual to join our dynamic fast-paced front door service. The successful candidate will be involved in the everyday duties to support victims/survivors of violence, alongside assisting colleagues within the organisation and liaising with external professionals. This individual must be empathetic, understand motivational interviewing and have knowledge about safeguarding around abuse.
The Role:
This position will be responsible for delivering an effective trauma-informed approach of first contact, care and support to clients who are victims/survivors of abuse. The postholder will provide high-quality information, advice and guidance to victims of domestic abuse offering Tier 1 support. This includes an understanding of the current/historic situation, risk assessment, victim impact and decisions on next steps. The IAG will support in general tasks of referral taking from all referral avenues and offer an initial representation for BCWA should they wish to go on to a caseworker for interventions. The team will work within set targets for response and victims’ outcomes.
This is a challenging role that requires a timely response to all stakeholders, excellent interpersonal skills, IT confidence, and efficient and organised administration. It is from this first contact that the relationship with BCWA begins.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.
Advisers (full time & part time) in West Bromwich employer: Black Country Women's Aid
Contact Detail:
Black Country Women's Aid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advisers (full time & part time) in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and role thoroughly, and practice common interview questions. We want you to feel confident and ready to showcase your skills and empathy during the interview.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference.
We think you need these skills to ace Advisers (full time & part time) in West Bromwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience and skills that match the job description. We want to see how you can bring your unique strengths to our team!
Show Your Empathy: Since this role involves supporting victims/survivors of violence, it’s crucial to convey your understanding and empathy in your application. Share any relevant experiences that demonstrate your ability to connect with others.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Black Country Women's Aid
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the key responsibilities, especially around trauma-informed care and motivational interviewing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
Since this role involves supporting victims of abuse, it's crucial to demonstrate your empathetic nature during the interview. Share examples from your past experiences where you've shown compassion and understanding, particularly in challenging situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about how you would approach a victim's first contact and what steps you would take to ensure they feel supported and safe.
✨Get Tech-Savvy
As interviews will be held via Microsoft Teams, make sure you're comfortable with the platform. Test your tech beforehand, check your camera and microphone, and find a quiet space to avoid distractions. A smooth virtual interview can make a great impression!